Census Management Analyst

Dragonfly Health

Census Management Analyst reviewing discrepancies in hospice census records and DMETrack patients. Collaborating with clients and monitoring usage metrics to improve data accuracy.

Posted 6/4/2026full-timeRemote • Arizona • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Review client census data and identify discrepancies between hospice census records and active DMETrack patients
Partner with clients, providers, and relationship managers to verify, correct, and maintain accurate census information
Monitor DME usage metrics, patient days, and profitability indicators to identify trends, root causes, and improvement opportunities
Process hospice discharge data, duplicate patient records, billing adjustments, and multiple-provider situations within DMETrack
Audit EMR interface activity to help ensure pick-up orders are automated and census records remain accurate

Requirements

What you’ll need

High school diploma or GED required
2–3 years of customer, vendor, data support, analytics, or information presentation experience preferred
Strong analytical skills with the ability to review data, identify trends, connect information, and summarize findings clearly
Professional communication and customer service skills, including the ability to work with clients and internal partners
Intermediate to advanced Excel skills and comfort working with Microsoft Office, business software, and web-based tools
Healthcare, hospice, durable medical equipment, or DMETrack/order management experience preferred
Ability to maintain confidentiality and follow procedures related to patient information and HIPAA compliance

Benefits

Comp & perks

Competitive Pay
Comprehensive Benefits Package (Health, Dental, Vision, PTO, Sick Time, 401k w/match, etc.)
Growth Opportunity and Career Advancement
Agile and Adaptable team culture
Innovative and revolutionary technology solutions
A higher calling to provide quality patient care

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisbilling adjustmentscensus data reviewEMR interface auditingDME usage metrics monitoringtrend identificationroot cause analysisinformation presentationduplicate record processingpatient record management

Soft Skills

analytical skillsprofessional communicationcustomer servicecollaborationconfidentialityproblem-solvingattention to detailsummarization skillsinterpersonal skillsorganizational skills

Certifications

high school diplomaGED