Manager, Player Development

DraftKings Inc.

Player Development Manager at DraftKings coaching teams to drive VIP sales and enhance customer experiences. Leading process improvements and sales training initiatives in a tech-driven environment.

Posted 7/1/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $108,800 - $136,000 per yearWebsite

About the role

Key responsibilities & impact

Drive key VIP sales metrics
Contribute to process and compliance initiatives
Work closely with Analytics teams to monitor reinvestment programs
Assist VIP leadership in developing and implementing sales training programs
Participate in the escalation process including working with clients
Manage a high-performing team through coaching

Requirements

What you’ll need

Bachelor's degree in a related field
at least 5 years of experience in the Gaming, Hospitality, Sales, or Marketing industry
At least 3 years of experience managing a sales team
Strong understanding of the product line
Experience in coaching a team to deliver quality customer experience
Must be able to obtain and maintain required State Gaming Licenses

Benefits

Comp & perks

bonuses
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Hard Skills & Tools

Sales Metrics AnalysisProcess ComplianceProduct Line UnderstandingReinvestment Program MonitoringSales Team Management

Soft Skills

CoachingCollaborationClient Escalation Management

Certifications

State Gaming Licenses