Senior Manager, Strategic Merchandising
Blue Nile
SQLTableau
Casino Operations Associate
DraftKings Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $57,600 - $72,000 per year
Job Level
JuniorMid-Level
Tech Stack
SQLTableau
About the role
- Play a pivotal role supporting iGaming Revenue Operations to optimize player experience across DraftKings and Golden Nugget Online Gaming (GNOG) Casino apps.
- Monitor cross-brand player experiences and ensure seamless, engaging user journeys.
- Partner with Customer Experience, Promotions, and other Operations teams to evaluate player experience metrics, develop strategies, and support app and promotions testing.
- Build and maintain reporting on product performance (e.g., player engagement, CSAT, app performance, player journeys).
- Monitor competitor offerings to identify trends in promotions, games, and features.
- Create and deliver clear, engaging presentations and written materials for both technical and non-technical audiences.
- Primarily support Revenue Operations while contributing to wider iGaming projects as needed.
Requirements
- Bachelor’s degree (or equivalent experience) in Economics, Mathematics, Business Analytics, or a related quantitative field.
- 1+ years of experience in analytics, operations, or product performance, ideally in a digital or consumer-facing business.
- Strong foundation in industry terminology, trends, and operating standards, with proficiency in online gaming technology and the ability to follow or develop protocols.
- Skilled in Tableau and Microsoft Excel; familiarity with inferential statistics, JIRA, SQL, and software management systems is a plus.
- Highly organized and detail-oriented, with the ability to manage multiple projects under tight deadlines.
- Curious, growth-minded, and eager to deepen expertise while delivering high-quality analytical work.
- May be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.
Benefits
- Bonus
- Equity
- Benefits as applicable
- Employer will guide you through the gaming license application process (if relevant)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
analyticsproduct performanceinferential statisticsdata analysisreportingplayer experience metricsstrategic developmentproject management
Soft skills
organizational skillsdetail-orientedcommunication skillspresentation skillscuriositygrowth mindset
Certifications
gaming license
