DQuadrat Living GmbH

Front Office Manager

DQuadrat Living GmbH

full-time

Posted on:

Location Type: Office

Location: Heilbronn • Germany

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About the role

  • Lead the reception team, including duty scheduling and vacation planning
  • Independent front office duties (reservations, check-in/check-out)
  • Organize and optimize front desk operations
  • Act as a liaison to other departments and the head office
  • Work closely with the Food & Beverage team
  • Handle correspondence, accounts receivable management, and prepare monthly closings
  • Ensure quality standards and excellent guest service

Requirements

  • Completed vocational training in hotel management or a related hospitality qualification
  • Experience working at the front office
  • Structured and conscientious working style
  • Confident and friendly demeanor
  • Team player with clear communication skills
  • Proficiency with common hotel software systems and property management systems (PMS)
  • Good proficiency in German and English
  • Strong attention to detail regarding service and quality
Benefits
  • Employee rates at all Radisson hotels worldwide
  • Competitive and fair compensation above industry standards
  • Permanent employment contract
  • Regular team events, employee reviews, and ongoing opportunities for feedback
  • Tax-free vouchers offered as a salary bonus
  • 30 days of vacation including holiday pay (based on a 5-day workweek)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
front office dutiesreservationscheck-incheck-outaccounts receivable managementmonthly closingsattention to detailguest service
Soft Skills
structured working styleconscientious working styleconfident demeanorfriendly demeanorteam playerclear communication skills
Certifications
vocational training in hotel managementhospitality qualification