Account Manager – IT Software
FPT Software
CloudERP
Deputy Sales Manager / Key Account Manager
DPT Deutsche Prüftechnik GmbH
full-time
Posted on:
Location Type: Hybrid
Location: Frankfurt am Main • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage and expand existing customer accounts in the service sector (DGUV)
- Act as the sales contact for your customers from the initial telephone contact through to contract conclusion
- Handle complaints and manage objections confidently
- Drive sales activities with a focus on long-term customer retention
- Contribute to shaping the sales vision and strategic direction
- Support the Sales Manager with controlling and SAP processes
- Provide after-sales support and optimize internal processes
Requirements
- Commercial qualification (e.g., vocational training) and at least 5 years of sales experience in the service sector
- Experience in the DGUV environment; SAP knowledge is desirable
- Willingness to travel regionally
- Valid Class B driving license
- German at native-speaker level
- Ideally experience leading a small team
- Strong communication skills, self-initiative, and a hands-on mentality
Benefits
- Permanent employment contract with an attractive salary package — no commission cap
- Company car including fuel card for private use
- Up to 30 days of vacation
- Performance bonus based on target agreements
- 1 day per week remote work (home office)
- Employee discounts
- Individual training and development opportunities
- JobRad (company bike program)
- On-site chef
- Summer party, after-work events, and more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experienceSAP knowledgecustomer account managementcomplaint handlingobjection managementafter-sales supportprocess optimization
Soft skills
strong communication skillsself-initiativehands-on mentalityteam leadership
Certifications
commercial qualificationClass B driving license
