Application Administrator – Oracle Fusion ERP
DPR Construction
full-time
Posted on:
Location Type: Hybrid
Location: Dallas • North Carolina • Texas • United States
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About the role
- Serve as the technical subject matter expert for administering business applications in the resale technology stack for OES, including Oracle Fusion ERP and its associated integrations.
- Partner with project managers, business analysts, database and network administrators, and security engineers on the administration of applications.
- Analyze applications for function, features, data requirements, input requirements, output requirements, internal and external checks and controls, hardware and operating system environment and data interface capabilities.
- Plan, coordinate, and communicate changes, deployments, and upgrades of applications with stakeholders.
- Perform functional, performance, and smoke testing, installations, upgrades, and hotfix deployments of applications.
- Configure and support application interfaces for data integration with other applications or systems in the environment.
- Managing backups, storage, and integrity of application data or databases.
- Create, configure, and customize application reports.
- Managing user accounts and service accounts and associated roles and permissions.
- Provide Tier 2 and/or 3 support including investigating, resolving, and performing root cause analysis on incidents, and provide escalated support for service requests, inquiries, and problems.
- Championing best practices and standard operating procedures regarding the use of applications with end users in various parts of the company.
- Collaborating with program managers, technology leaders, business-side application owners, and other stakeholders on application capabilities, health, roadmaps, and strategies.
- Write and maintain documentation related to the application including end user instructions, operating procedures, knowledgebase articles, technical drawings, and system reference documentation.
- Partner with software vendors for escalated application support, reporting bugs, recommending features, reviewing release documentation, and other needs.
Requirements
- Associate’s degree in information technology or related discipline.
- Bachelor’s degree in information technology or related discipline desired.
- Certification in Application Administration for one or more enterprise systems.
- Strong understanding of business processes and workflows as they relate to enterprise and business applications.
- Proven experience with administering ERP system permissions, ERP custom configurations, scheduled upgrades, and unscheduled system updates for bug fixes, hotfixes, or security patches.
- Familiarity with ERP out-of-the-box reporting tools, enterprise application integrations and interfaces, data conversions, and extensions.
- Vendor management skills, including monitoring vendor service level agreements and escalating support issues when needed.
- 2+ years’ experience configuring, deploying, maintaining, monitoring, and patching cloud-based enterprise and business applications at scale for a large organization.
- Strong understanding of application administration concepts including application architecture, user and service accounts; services, tasks, and jobs; and load balancing.
- Strong understanding of application deployment concepts including utilization of multiple application or system environments (development, testing, staging, and production), testing, and rollbacks.
- Strong understanding of information security concepts including confidentiality, integrity, availability, role-based access control (RBAC), principle of least privilege, auditing, logging, and permissions management.
- Familiarity with Information Technology Infrastructure Library (ITIL) best practices, tools, and processes such as: asset, access, incident, and problem management; change control; and service request fulfillment.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Oracle Fusion ERPapplication administrationERP system permissionscloud-based applicationsapplication deploymentdata integrationfunctional testingperformance testingsmoke testingroot cause analysis
Soft Skills
vendor managementcollaborationcommunicationproblem-solvingstakeholder engagementdocumentationbest practices advocacyanalytical skillsproject coordinationuser support
Certifications
Application Administration certificationAssociate's degree in information technologyBachelor's degree in information technology