Customer Service / Inside Sales Specialist

DP World

Customer Service/Inside Sales Specialist bei DP World, Anbieter globaler Handels- und Logistiklösungen. Erstellung von Angeboten, Kunden-Onboarding und Unterstützung der Geschäftsentwicklung.

Posted 8/19/2026full-timeNeufahrn bei Freising • 🇩🇪 GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in freight forwarding and logistics services, with a strong focus on customer service, quote preparation, and cross-departmental collaboration. Proficient in managing customer onboarding and supporting sales teams in business development.

Highest-signal resume keywords

Freight ForwardingCustomer Service OrientationQuote PreparationGerman Language SkillsCargoOne Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PricingReport PreparationData AnalysisCustomer OnboardingLogistics Services

Soft Skills

Team SpiritSolution-Oriented Working StyleIndependent Working StyleCollaboration

Tools & Technologies

CRM SystemCargoOne

Certifications & Qualifications

Vocational Training in Freight Forwarding

Industry Keywords

Freight ForwardingLogisticsCustomer CommunicationBusiness DevelopmentService Quality

About the role

Key responsibilities & impact

Preparation and pricing of customer quotes based on the CRM system as well as manual requests
Coordination and communication between Customer Service, Sales, operational departments and customers
Follow-up on quotes
Active support of the sales team in business development
Management of customer onboarding
Support for new customers during the implementation phase
Liaison with product owners and international DP World locations
Preparation and maintenance of reports, analyses and statistics
Ensuring high service quality and customer-focused communication

Requirements

What you’ll need

Completed vocational training in freight forwarding and logistics services or an equivalent qualification
Professional experience in freight forwarding, ideally in operations
Strong customer and service orientation
Structured, independent and solution-oriented working style
Team spirit and enjoyment of collaborating with different departments
Excellent German and good English skills, both written and spoken
Experience in pricing or quote preparation is a plus
Knowledge of CargoOne is desirable

Benefits

Comp & perks

Permanent employment contract
30 days of annual leave
Employer contribution to savings plans (VWL)
Access to attractive employee discounts with numerous partners
Access to EGYM Wellpass
JobRad (company bike leasing)
Other exciting benefits
Modern, open and diverse team
Collaborative work environment where every opinion counts