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About the role
Key responsibilities & impact- Develop key client accounts focusing on Chinese Auto Brands to LATAM
- Ensure client satisfaction, drive account growth, and achieve business objectives
- Serve as the primary point of accountability for assigned accounts
- Elevate and expand relationships across functional departments within the customer supply chain
- Identify and collaborate with local sales and operations contacts within DP World to support account needs
- Create comprehensive development plans for all aspects of assigned accounts
- Identify and qualify opportunities for additional business and guide them from initial contact to contract
- Collaborate with Region/DP World Country Capabilities sales and account management
- Conduct regular business reviews leveraging internal data and market intelligence
- Provide regular reports and updates to stakeholders
- Develop and execute plans to retain current global business levels with specified accounts
- Drive Gross Profit growth at a global to Region/DP World Country level
- Proactive review of financial results and service performance reports
- Responsible for management and leadership of an engaged team promoting collaboration and development
Requirements
What you’ll need- Bachelor’s degree in Business, Logistics, Supply Chain Management or a related field
- MBA or advanced degree preferred
- 5 years of experience in logistics, supply chain management, or a related field
- Proven track record in account management, with demonstrated client retention and growth success
- Strong negotiation, communication, and presentation skills
- Exceptional problem-solving and analytical abilities
- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
- Proficiency in relevant software and tools (e.g., CRM systems, Excel, logistics software)
- Willingness to travel to meet with clients and attend industry events
- Experience with lean management principles and continuous improvement methodologies is preferred
- Languages: Proficiency in English and Spanish, Portuguese is a plus.
Benefits
Comp & perks- Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
logisticssupply chain managementaccount managementclient retentionbusiness developmentnegotiationproblem-solvinganalytical abilitieslean managementcontinuous improvement
Soft Skills
communicationpresentationcollaborationleadershipadaptabilityclient satisfactionrelationship managementteam engagementstrategic planningfinancial analysis
Certifications
Bachelor’s degree in BusinessBachelor’s degree in LogisticsBachelor’s degree in Supply Chain ManagementMBAadvanced degree