Technical Program Manager

Doximity

Technical Program Manager leveraging Salesforce expertise to enhance system alignment at Doximity. Collaborating across Sales, Customer Success, Finance, Product, and Marketing teams to ensure efficient operations.

Posted 5/12/2026full-timeRemote • California • 🇺🇸 United StatesSeniorLeadWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Eliminate friction across teams
Drive clarity, accountability, and delivery
Ensure Salesforce and adjacent systems scale with the business
Own team rhythm, cross-functional coordination, and technical delivery—helping multiple stakeholders move quickly while maintaining structure and quality
Act as the primary orchestrator across Sales, Customer Success, Finance, Product, and Marketing
Identify cross-team dependencies and proactively remove blockers to execution
Translate business needs into technical requirements and Salesforce solutions
Serve as a trusted partner to GTM teams, ensuring systems support evolving workflows
Lead end-to-end delivery of Salesforce initiatives, including:
Sales Cloud, Service Cloud, and related integrations
Contribute hands-on to:
Solution design and architecture
Configuration (flows, validation rules, objects)
Light Apex / SOQL / integrations where needed
Partner with engineering to ensure scalable, maintainable implementations
Drive release management, QA, and deployment processes
Establish and maintain operating cadence across teams:
Sprint planning, backlog grooming, and release prioritization
Own Jira and system workflows:
Ensure tickets are clearly defined, prioritized, and progressing
Lead recurring forums:
Weekly execution calls
Cross-functional alignment sessions
Act as the “voice of delivery”, ensuring deadlines and commitments are met
Build and maintain real-time dashboards and reporting across Salesforce and BI tools
Provide clear visibility into project status, risks, and outcomes
Continuously improve:
Business processes
Data integrity and governance
System scalability and usability
Drive alignment across systems including:
Salesforce (core)
CLM / CPQ / billing tools
Marketing automation platforms
Lead key initiatives such as:
Process redesign (e.g., deal flow, amendments, renewals)
New product launches and system enablement
Data model and workflow optimization
Ensure SOX compliance, audit readiness, and documentation integrity
Maintain clear documentation of:
System architecture
Business processes
Key workflows and dependencies

Requirements

What you’ll need

7–12 years of experience in Technical Program Management, Business Systems, or similar roles
Exceptional interpersonal skills and strong Corporate IQ
High energy
Positive attitude
Very tech forward and constantly thinking about automation, AI, and efficiency
Deep expertise in Salesforce (Sales Cloud required; Service Cloud preferred)
Hands-on experience with:
Salesforce configuration (Flows, objects, automation)
Basic development (Apex, SOQL, APIs)
Proven experience working with:
Sales and Customer Success teams
Cross-functional partners (Finance, Product, Marketing)
Strong experience with:
Jira (or similar tools)
Agile / Scrum environments

Benefits

Comp & perks

Medical, dental, vision offerings for you and your family
401k with matching program
Employee stock purchase plan
Family planning support, Childcare FSA, and parental leave
Life, AD&D, and Disability
Generous time off, holidays and paid company trips
Wellness benefits…plus many more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SalesforceSales CloudService CloudApexSOQLSalesforce configurationautomationAPIsdata model optimizationprocess redesign

Soft Skills

interpersonal skillscorporate IQhigh energypositive attitudecross-functional coordinationcommunicationleadershipproblem-solvingadaptabilitystakeholder management