Downtown Development District of New Orleans

Head of AI, Automation

Downtown Development District of New Orleans

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇵🇰 Pakistan

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Job Level

Lead

About the role

  • Take ownership of how AI and automation are implemented across the company
  • Review and map existing workflows for downloading, uploading, and processing reports
  • Identify where errors happen and why
  • Reduce manual work and mistakes through automation and AI validation
  • Design QA layers to improve data accuracy and consistency
  • Introduce AI agents to assist with repetitive checks and processes
  • Improve internal communication and handoffs
  • Build clear dashboards and visualizations using tools like Google Looker Studio or similar solutions
  • Build AI agents trained on our internal guides, documentation, datasets, and historical Slack conversations
  • Structure and clean knowledge so it can be reliably used by AI systems
  • Create internal tools that help consultants answer common client questions faster and more consistently
  • Identify repetitive or manual steps that can be automated in the current SOPs
  • Implement AI-driven logic to improve efficiency and performance
  • Streamline accounting-related processes using automation
  • Build and own a company-wide AI-powered wiki

Requirements

  • Strong experience building AI-driven workflows and automation systems
  • Someone who understands operations and processes, not just AI tools
  • Hands-on experience with AI agents, LLMs, and workflow automation
  • Comfortable working with data, validation logic, and QA systems
  • Experience integrating multiple tools and software platforms
  • Clear communicator who can work across teams
  • Builder mindset with a focus on real impact and scalability
  • Familiarity with basic coding concepts
  • Hands-on experience with Make.com or similar automation platforms
  • Nice to Have: Experience with Looker Studio or BI tools
  • Background in analytics, operations, or performance marketing
  • Experience working with internal knowledge bases or Slack data
  • Familiarity with accounting or finance workflows
  • Experience in fast-growing or remote-first companies
Benefits
  • High ownership role with company-wide impact
  • Direct access to leadership and decision-makers
  • Opportunity to build real, practical AI systems, not experiments
  • Fully remote team and flexible environment
  • Chance to shape how AI is used across a growing business

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
AI-driven workflowsautomation systemsAI agentsLLMsworkflow automationdata validation logicQA systemscoding conceptsMake.comLooker Studio
Soft skills
clear communicatorbuilder mindsetfocus on impactscalabilitycross-team collaboration