Fleet Assurance Coordinator

DownTime

Fleet Assurance Coordinator supporting Fleet Assurance services with customer inquiries and maintenance coordination for commercial fleets. Ensuring efficient service delivery and excellent customer interaction.

Posted 7/28/2026full-timePooler • 🇺🇸 United StatesJuniorMid-Level💰 $55,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in fleet maintenance administration, customer service, and operational reporting. Proficient in managing customer inquiries and coordinating service activities while maintaining accurate records.

Highest-signal resume keywords

Fleet Maintenance AdministrationCustomer ServiceOperational ReportingMicrosoft Office SuiteSmartsheet

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Fleet Maintenance AdministrationOperational ReportingService DocumentationAccount Management

Soft Skills

Organizational SkillsTime ManagementWritten CommunicationVerbal Communication

Tools & Technologies

Microsoft Office SuiteSmartsheet

Industry Keywords

Fleet Assurance ServicesMaintenance RequestsService Updates

About the role

Key responsibilities & impact

Serve as a primary point of contact for customer inquiries related to Fleet Assurance services.
Assist customers with maintenance requests, service updates, and program-related questions.
Maintain accurate customer records, service documentation, and account information.
Coordinate maintenance and repair activities between customers, service providers, and internal teams.
Monitor service progress and communicate status updates to customers.
Prepare and distribute operational reports and service activity summaries.
Work closely with TopTech operations, customer service, and account management teams.

Requirements

What you’ll need

2-4 years of experience in fleet maintenance administration or related field
Experience working with Microsoft Office Suite and Smartsheet
Strong organizational and time management skills
Strong written and verbal communication skills
Ability to manage multiple tasks and priorities in a fast-paced environment

Benefits

Comp & perks

Competitive salary
Excellent customer service
Health insurance
401(k)
Professional development opportunities