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AI OPS, Customer Experience – Fin Intercom Specialist
Dougs ComptaAI Specialist at Dougs enhancing client experience through conversational AI. Prioritizing, implementing, and evaluating solutions to improve user satisfaction for 37,000 clients.
About the role
Key responsibilities & impact- Accelerate the deployment of the conversational AI solution
- Prioritize and plan actions
- Assess the impact on customers
- Identify and address the causes of malfunctions
Requirements
What you’ll need- Degree from an engineering or business school
- Initial experience in a startup (entrepreneurship, tech, or operations)
- Ability to understand complex challenges
- Ability to propose tailored business solutions
Benefits
Comp & perks- Flexible remote work
- Position open to candidates with disabilities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Soft Skills
prioritizationplanningimpact assessmentproblem-solvingbusiness solution development
Certifications
degree in engineeringdegree in business