Senior Business Analyst – Partnerships & Digital Product Management

DOTZ

Business Analyst managing strategic partnerships and product integration for Dotz. Utilizing analytical skills to enhance commercial performance and operational efficiency.

Posted 7/4/2026full-timeSão Paulo • 🇧🇷 BrazilSeniorWebsite

About the role

Key responsibilities & impact

Partnership focal point and translator: Meet with the partner’s business managers to understand commercial needs, translate them internally, and route requests to the right teams at the appropriate times within the company.
Revenue and value-generation focus: Evaluate initiatives with a commercial and analytical perspective, prioritizing actions that deliver profit, profitability and long-term viability for the partnership.
Experience and process optimization: Critically review the product and identify opportunities to improve the customer journey (e.g., simplify and streamline the app registration/onboarding flow), resulting in increased conversion.
Analytical and process management: Lead workstreams and projects with a strong understanding of scope, timelines, dependencies and risks, ensuring governance rituals and structured documentation.
Internal coordination ("navigating Dotz"): Drive multiple initiatives simultaneously as a mediator and facilitator across Product, Technology, CRM, Customer Service, Operations and Support teams.
Data analysis and reporting: Continuously monitor operational, financial, campaign and product metrics, turning data into actionable business insights.
Presentation development: Create clear, visual executive materials for alignment with both external partners and internal leadership.

Requirements

What you’ll need

Analytical, process-oriented and commercial profile: Strong ability to interpret metrics and design processes (project mindset), combined with solid business acumen and commercial judgment for revenue-focused decision-making.
Ability to navigate internally: Excellent communication and stakeholder management skills to move efficiently across Dotz’s areas and partner stakeholders.
Tools proficiency: Daily, consistent use of Excel (for deep analysis and analytical views) and PowerPoint / Google Slides (for structured presentation development).
Experience with digital products and journeys: Hands-on experience with apps, CRM, campaigns and technology platforms, with a focus on improving flows (e.g., user onboarding/registration).
Prior experience in B2B partnerships or Key Account management: Experience with complex business models, white-label solutions or strategic account management.
Experience with financial products is a plus.

Benefits

Comp & perks

SulAmérica medical insurance *
SulAmérica dental insurance *
Annual variable compensation (PLR - Profit Sharing) *
Flexible benefits card: Flash *
Birthday day off *
Dotz on your birthday *
Dotz on your anniversary based on tenure starting from the first year *
Discounts at major pharmacy chains *
TotalPass *
Childcare assistance *
Partnership with Open English *
Partnership with C4life: Access specialized support in areas such as psychological, legal, financial, social and pet care *
Various other initiatives and many Dotz within our "Ganha Mais" program, which aims to bring the best benefits to Dotzeiros. Caring for #OurPeople is one of our main purposes, so we are always working to offer the best so we can continue enjoying the journey with passion. *
#JoinDotz! *

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Hard Skills & Tools

Data AnalysisProcess DesignProject ManagementRevenue GenerationCustomer Journey Optimization

Soft Skills

CommunicationStakeholder ManagementFacilitation