Pre-sales Field Application Scientist – Lab Orchestration

Dotmatics

Application Scientist / Pre-Sales Engineer at Dotmatics supporting technical messaging and product demonstrations. Collaborating with customers to understand workflows and requirements while showcasing innovative scientific solutions.

Posted 7/30/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $84,520 - $114,350 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer engagement and solution architecture, leveraging advanced knowledge in Biology or Biochemistry to deliver tailored SaaS solutions. Proficient in SQL and Python for workflow integration, with a strong focus on pre-sales best practices and customer satisfaction.

Highest-signal resume keywords

Advanced Degree In Biology Or Biochemistry5+ Years Experience In Customer Facing RolePre-Sales Best Practices For Software DemonstrationsSQL And Python SkillsUnderstanding Of SaaS Architecture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solution ArchitectureTechnical Customer EngagementWorkflow IntegrationScientific Data ModelingNeeds AnalysisPrototypingSaaS SecurityAI-Driven Work PracticesScientific Software KnowledgeDotmatics Applications

Soft Skills

Relationship BuildingCoachingNegotiationCommunicationCollaboration

Tools & Technologies

Dotmatics SaaS PortfolioSnapgeneGeneious PrimeBiologicsPrism

Industry Keywords

Scientific InformaticsCustomer SuccessSales CycleTechnical RequirementsBusiness Outcomes

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Lead end-to-end demo cycles, RFP responses, and technical customer engagements.
Build and maintain strong relationships with customers and consultants, developing executive sponsors for Dotmatics and identifying opportunities to increase satisfaction.
Architect and design solution proposals and bids aligned to customer requirements and business outcomes.
Support, attend, and lead internal and external meetings, discussions, and negotiations with stakeholders.
Provide coaching and technical support to sales professionals and BDRs throughout the sales cycle.
Partner with sales teams and customers to define technical requirements and advise on fit-for-purpose solutions.
Ensure effective handover of proposed solutions to delivery teams and Customer Success Managers.
Maintain up-to-date technical expertise across the Dotmatics SaaS portfolio by participating in ongoing training.

Requirements

What you’ll need

Advanced degree in Biology or Biochemistry
Minimum of 5+ years experience in a customer facing role
Experienced in presenting solutions and utilizing knowledge of Pre-sales best practices for software demonstrations
Personal use of AI-driven work practices
Working Knowledge of Scientific/informatics software
Understanding of SaaS architecture, integrations and security
SQL and Python skills to build prototypes of workflows and integrations
Experience with Dotmatics’ applications such as Snapgene, Geneious Prime and Biologics, Prism
Modeling scientific data and crafting solutions based on product knowledge and industry best practices
Conduct & Deliver needs analysis to understand scientific challenges, business needs, and critical requirements
Working understanding of implementing, supporting, and/or integrating scientific systems

Benefits

Comp & perks

Medical, Dental, Vision, Insurance
Health Spending Accounts
Wellness Benefits (Mental Health Apps and Fitness Perks)
Company-paid Life and Disability Insurance
401k Retirement Plan (with 4% company match; immediate vesting)
Flexible Time off Plan (for US exempt employees)