Senior Director of Product, Customer Data and Orchestration Platform

Dotdash Meredith

Senior Director of Product leading Customer Data and Orchestration Platform for digital publisher. Driving technical architecture, product strategy, and marketing automation to enhance customer engagement.

Posted 5/19/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $180,000 - $200,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the strategic product lead and primary communication bridge for our emerging Customer Data and Orchestration Platform
Evolving our technical architecture from 'session-based' to 'user-focused' by delivering a high-fidelity 'Golden Record'
Refine our systems to automate complex data workflows and remove technical friction
Unlock scalable, data-backed customer growth opportunities
Architect the Central User Profile (Golden Record)
Serve as the product lead for Piano
Partner with marketing and business leadership to prioritize high-margin, 'Known-First' use cases
Drive ongoing optimization of onsite marketing experiences to improve conversion and engagement
Lead integration of Piano across the portfolio focusing on automating entitlement checks and subscription logic
Translate complex marketing requirements into automated orchestration logic

Requirements

What you’ll need

Bachelor's degree preferred and/or equivalent experience
7+ years in digital product management
Experience in mobile app development and consumer engagement strategies
Demonstrated experience launching and scaling high-profile mobile products
DTC, media, or lifestyle brand experience is a strong plus
Deep understanding of mobile analytics, growth levers, A/B testing, and agile product processes
Proven leadership skills with a successful track record of managing and mentoring product managers and cross-functional stakeholders
Exceptional communication and presentation skills
A passion for innovation in the media space and a strong orientation toward outcomes, user needs, and brand integrity.

Benefits

Comp & perks

medical, dental, vision, prescription drug coverage
unlimited paid time off (PTO)
adoption or surrogate assistance
donation matching
tuition reimbursement
basic life insurance
basic accidental death & dismemberment
supplemental life insurance
supplemental accident insurance
commuter benefits
short term and long term disability
health savings and flexible spending accounts
family care benefits
401K savings plan with a company match program
10-12 paid holidays annually
generous paid parental leave (birthing and non-birthing parents)
voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance

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Hard Skills & Tools

digital product managementmobile app developmentconsumer engagement strategiesA/B testingagile product processesdata workflows automationtechnical architectureuser-focused designdata-backed growth strategiessubscription logic

Soft Skills

leadershipcommunicationpresentationmentoringcollaborationinnovationuser needs orientationoutcomes orientationstrategic thinkingproblem-solving