Doran Jones Inc.

Program Leader – IT Operations, Technology Transformation

Doran Jones Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Dallas • Texas • United States

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Job Level

Senior

Tech Stack

Cloud

About the role

  • Lead end-to-end delivery of large-scale IT operations transformation programs, ensuring alignment to business and technology objectives
  • Define and execute multi-year transformation roadmaps, including milestones, dependencies, risks, and success metrics
  • Establish and manage program governance, including reporting, decision frameworks, and execution cadence
  • Drive execution discipline across multiple workstreams, ensuring timely delivery, risk mitigation, and issue resolution
  • Lead transformation initiatives across cloud infrastructure, hosting platforms, observability/monitoring, and network operations
  • Partner with architecture, engineering, and operations teams to translate strategy into executable plans
  • Drive adoption of modern IT operations practices, including automation, AIOps, intelligent monitoring, and predictive incident management
  • Lead outsourcing and managed service transitions, including vendor coordination, service integration, and SLA alignment
  • Build strong relationships across stakeholders, including engineering, security, operations, and executive leadership
  • Lead change management efforts to ensure the successful adoption of new operating models and technologies
  • Provide clear, executive-level communication on program status, risks, dependencies, and key decisions

Requirements

  • 8+ years of experience leading large-scale, cross-functional technology transformation programs
  • Strong experience within IT operations environments, including cloud, hosting, observability, and network operations
  • Proven ability to manage complex, multi-workstream programs with interdependencies and multiple stakeholders
  • Experience leading outsourcing or managed services transitions
  • Strong understanding of cloud infrastructure and modern IT operations practices
  • Experience with or exposure to AIOps, automation, or AI-driven operational capabilities
  • Demonstrated ability to drive execution, manage risk, and maintain momentum in complex environments
  • Strong stakeholder management and communication skills, including executive-level reporting
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT operations transformationcloud infrastructureAIOpsautomationintelligent monitoringpredictive incident managementvendor coordinationservice integrationSLA alignmentchange management
Soft Skills
stakeholder managementexecutive-level communicationrisk managementexecution disciplinerelationship buildingdecision makingissue resolutionprogram governancetimely deliveryadaptability