Forward Deployed Engineer

Doppel

Forward Deployed Engineer facilitating enterprise client onboarding for security platform. Designing scalable systems and managing complex integrations for digital threat response.

Posted 5/7/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $120,000 - $220,000 per yearWebsite

About the role

Key responsibilities & impact

Enable success of enterprise clients onboarding on the Doppel platform
Coordinate development lifecycle of various third party integrations and SIEMs
Troubleshoot and resolve SSO and authentication-related issues (SAML, OAuth, etc).
Enable webhook and API onboarding for internal and external customers
Proactively identify and scale customer limits on the Doppel platform.
Manage the development of 4-5 parallel integration work streams with multiple stakeholders
Set and maintain deadlines with clear communications
Bridge communication gaps between engineering and other non technical functions
API/Webhook enablement for marketing, CSMs, sales engineers, and customers
Able to build applications on top of our webhook platform to level up Doppel use-cases
Own product adoption and usage metrics related to integrations.
Create and maintain dashboards to track customer API/webhook usage and system health.
Document and iterate on onboarding and integration best practices.

Requirements

What you’ll need

A proficient technical background - to understand APIs, databases, and enterprise configuration management
Proven project management with multiple parties across time zones
Be extremely customer facing, and have a resilient, troubleshooting mindset
Strong communication and organizational skills.
Ability to work in a fast-paced environment.
Ability to query data and build dashboards.

Benefits

Comp & perks

Free lunch and dinner in the office
Flexible PTO
Quarterly team offsites

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

APIWebhookSAMLOAuthdatabasesenterprise configuration managementproject managementdashboard creationtroubleshootingintegration best practices

Soft Skills

customer facingresilient mindsetcommunication skillsorganizational skillsability to work in fast-paced environment