Doppel

Forward Deployed Engineer

Doppel

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $120,000 - $220,000 per year

About the role

  • Enable success of enterprise clients onboarding on the Doppel platform
  • Coordinate development lifecycle of various third party integrations and SIEMs
  • Troubleshoot and resolve SSO and authentication-related issues (SAML, OAuth, etc).
  • Enable webhook and API onboarding for internal and external customers
  • Proactively identify and scale customer limits on the Doppel platform.
  • Manage the development of 4-5 parallel integration work streams with multiple stakeholders
  • Set and maintain deadlines with clear communications
  • Bridge communication gaps between engineering and other non technical functions
  • API/Webhook enablement for marketing, CSMs, sales engineers, and customers
  • Able to build applications on top of our webhook platform to level up Doppel use-cases
  • Own product adoption and usage metrics related to integrations.
  • Create and maintain dashboards to track customer API/webhook usage and system health.
  • Document and iterate on onboarding and integration best practices.

Requirements

  • A proficient technical background - to understand APIs, databases, and enterprise configuration management
  • Proven project management with multiple parties across time zones
  • Be extremely customer facing, and have a resilient, troubleshooting mindset
  • Strong communication and organizational skills.
  • Ability to work in a fast-paced environment.
  • Ability to query data and build dashboards.
Benefits
  • Free lunch and dinner in the office
  • Flexible PTO
  • Quarterly team offsites
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
APIWebhookSSOSAMLOAuthDatabasesEnterprise configuration managementProject managementDashboard creationTroubleshooting
Soft Skills
Customer facingResilient mindsetCommunicationOrganizational skillsAbility to work in fast-paced environment