Director, Enterprise Operations

DoorDash

Director of Enterprise Operations leading multi-functional IT operations globally at DoorDash. Managing team performance, cost, and reliability while supporting three brands integration.

Posted 6/12/2026full-timeRemote • New York • 🇺🇸 United StatesLead💰 $204,000 - $300,000 per yearWebsite

About the role

Key responsibilities & impact

Lead teams managing service desk, ITAM, supply chain, business operations, and integration
Drive post-acquisition IT integration
Own performance and costs by setting and delivering on SLAs, KPIs, and budget targets
Partner cross-functionally with Workplace, Security, Finance, and Engineering

Requirements

What you’ll need

10+ years in enterprise IT operations
5+ years leading multi-functional teams across service desk, asset management, or supply chain in a global or multi-regional environment
Proven at building and scaling IT organizations
Budget and financial planning experience
Track record through organizational change
Clear communicator with senior leaders

Benefits

Comp & perks

401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off and paid sick leave
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

IT operationsservice desk managementIT asset managementsupply chain managementperformance metricsbudget managementfinancial planningKPI settingSLA management

Soft Skills

leadershipcommunicationcross-functional collaborationorganizational change management