Legal Operations Lead, Contract Systems

DoorDash

Legal Operations Lead at DoorDash handling contract systems optimization and AI tooling rollout. Collaborating with cross-functional teams to improve legal operations and system integrations.

Posted 5/20/2026full-timeRemote • California • 🇺🇸 United StatesSenior💰 $105,400 - $155,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

contract lifecycle managementworkflow administrationmetadata structuresimplementation planstesting coordinationUATchange managementintegration requirementsreporting processesbusiness systems administration

Soft Skills

project managementcommunicationstakeholder managementcollaborationproblem-solvingorganizational skillstraining developmentadoption trackingcontinuous improvementcoordination

Tools & Technologies

IroncladSalesforceDatabricksSnowflakeAI-enabled contracting toolscontract management systemslegal technologydata systemsGTMSales Ops

Industry Keywords

legal operationscontract operationstechnical program managementsystems implementationglobal contract template governanceintegration testingworkflow requirementspost-launch issue trackingtraining materialsstakeholder communications

About the role

Key responsibilities & impact

Support and own defined workstreams within AI-enabled contracting tool implementation, including requirements documentation, testing coordination, rollout support, adoption tracking, and continuous improvement.
Support ongoing administration and optimization of DoorDash’s contract lifecycle management environment.
Partner with vendor technical teams, DoorDash Engineers, Data Systems, GTM, Sales Ops, Deal Desk, and Legal stakeholders to document integration requirements.
Administer global contract template governance processes.
Translate legal and business requirements into clear workflow requirements, metadata structures, field mappings, implementation plans, test scenarios, and reporting-ready processes.
Coordinate UAT, smoke testing, go-live readiness, post-launch issue tracking, training materials, status updates, and stakeholder communications for tooling, workflow, and template changes.
Build implementation plans, training materials, and stakeholder communications for legal technology and contract operations initiatives.

Requirements

What you’ll need

4+ years of experience in legal operations, contract operations, legal technology, technical program management, or systems implementation.
Hands-on experience supporting CLM, workflow, intake, repository, or business systems administration.
Comfortable translating legal and business requirements into technical workflows, metadata structures, and implementation plans.
Strong project and change management skills.
Comfortable partnering with vendor technical teams, engineers, and data stakeholders on integrations, testing, and rollout planning.
Experience working across enterprise systems such as Ironclad, Salesforce, Databricks, Snowflake, or similar platforms.

Benefits

Comp & perks

401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave
Medical benefits
Dental benefits
Vision benefits
11 paid holidays
Disability insurance
Basic life insurance
Family-forming assistance
Mental health program