Associate, Lifecycle Marketing, Retail

DoorDash

Retention marketer for DoorDash's New Verticals retention team. Supporting growth and retention through strategic CRM programs and collaboration across teams.

Posted 5/7/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $71,400 - $105,000 per yearWebsite

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Work to support new business lines and expansion opportunities, such as Grocery and Beauty, through thoughtful, strategic, multi-channel CRM strategies
Create CRM campaign strategy across the customer lifecycle for both automations and ad hoc communications, including MVP and go-to-market testing for nascent business lines
Work closely with the Integrated Marketing function to develop campaign strategy briefs based on business needs and audience behavior, determining the best channel mix, audience targeting, and number of touchpoints per program
Partner with Marketing Ops counterparts who are responsible for campaign build, QA, & launch
Establish a strong working relationship with cross functional stakeholders in our Creative Studio, Promo Strategy, Product, Operations, Analytics, and Strategy teams
Work with Lifecycle Marketing Managers to increase personalization and relevance within audience lifecycle
Manage email reporting dashboards, monitor trends, and make recommendations based on results
Stay current on marketing best practices in email, push and SMS and share learnings and insights regularly with the broader marketing team

Requirements

What you’ll need

1-3 years experience in CRM or email marketing
Deep familiarity with CRM technology including ESPs/marketing automation platforms
Analytical mindset with strong attention to detail
Strong writer and communicator
Basic knowledge of SQL, HTML and data visualization platforms (e.g. Tableau, Periscope)
Knowledge of email industry best practices including contact strategies, targeting and segmentation, A/B testing, and analytics
Extremely organized, dependable, self-motivated & ability to multi-task
Bachelor’s degree or equivalent experience

Benefits

Comp & perks

Health insurance
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave
Medical benefits
Dental benefits
Vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRMemail marketingSQLHTMLdata visualizationA/B testinganalyticscampaign strategycustomer lifecyclemulti-channel marketing

Soft Skills

analytical mindsetattention to detailstrong writingcommunicationorganizational skillsdependabilityself-motivationmulti-tasking