Senior Merchant Success Manager – Enterprise Sales
DoorDash
full-time
Posted on:
Location Type: Remote
Location: Arizona • Colorado • United States
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Salary
💰 $44,200 - $65,000 per year
Job Level
About the role
- Engage Franchisees in growth strategy conversations
- Strategically introduce and execute on Drive white label growth opportunities
- Develop & foster partner relationships with Franchise C-suite as well as strategy and operations leads
- Conduct Business Reviews with Key Franchise decision makers
- Determine the needs and wants of Franchisees, prioritize them, and work to co-create solutions
- Serve at the primary point of contact for all issues and be accountable for their resolution
- Drive operational improvement with Franchisees to deliver the best experience
- Work cross-functionally with the Drive team to ensure Franchisees have the best possible experience
Requirements
- 3-5+ years of experience in consulting, client success, account management, or sales
- Proven success working in cross-functional teams (e.g., with product, marketing, and operations)
- Expert communication and interpersonal skills
- Bachelor’s degree required
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave in compliance with applicable laws
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communication skillsinterpersonal skillsrelationship managementstrategic thinkingproblem-solvingcollaborationaccountabilityconsultingclient successaccount management
Certifications
Bachelor's degree