Manager, SMB Business Development
DoorDash
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $180,200 - $265,000 per year
Job Level
Mid-LevelSenior
About the role
- Lead a high-performing team of Business Development Executives responsible for full-cycle acquisition, activation, and expansion of top SMB restaurant partners.
- Develop and execute strategy for identifying high-value acquisition targets and optimizing conversion through data-driven insights and experimentation.
- Partner cross-functionally with Account Management, Strategy, Finance, and Product to improve sales enablement, refine product-market fit, and influence roadmap decisions with merchant feedback.
- Coach and develop your team through mentorship, structured training, and ongoing performance management to achieve and exceed sales goals.
- Analyze performance metrics to inform forecasting, pipeline management, and territory planning, ensuring consistent attainment across the team.
- Represent the SMB Business Development team in leadership meetings, advocating for resources, process improvements, and the merchant perspective.
- Drive collaboration with our Account Management Organization to ensure smooth transitions, optimal merchant outcomes, and long-term partner retention.
- Foster a culture of excellence, accountability, and curiosity, promoting best practices for sales execution and relationship management.
Requirements
- 5–7 years of experience in business development, sales, or account management, including at least 2 years leading a high-performing team.
- Proven success in a quota-carrying or leadership capacity, ideally within a fast-paced, high-growth tech or marketplace environment.
- Demonstrated ability to coach and motivate sales talent to exceed ambitious targets.
- Strong business acumen with the ability to use data to influence decisions and optimize sales processes.
- Experience collaborating with cross-functional teams (Product, Finance, Strategy, Operations).
- Excellent communication and stakeholder management skills, both internally and externally.
- Strategic thinking with a hands-on approach to execution and problem-solving.
- Willingness to travel up to 25% of the time, depending on market and team needs.
- Comfortable regularly exercising discretion and independent judgment in performing job duties.
Benefits
- Comprehensive benefits package
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off and paid sick leave in compliance with applicable laws
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business developmentsalesaccount managementdata analysisperformance metricspipeline managementterritory planningquota-carryingsales processesstrategic thinking
Soft skills
leadershipcoachingmentorshipcommunicationstakeholder managementcollaborationproblem-solvingmotivationaccountabilitycuriosity