IT Asset Business Process Analyst III
DoorDash
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $95,200 - $140,000 per year
Job Level
Mid-LevelSenior
About the role
- Identify and implement process improvements to enhance the efficiency of IT asset management
- Lead and manage IT asset related projects from initiation through to completion
- Write and document user stories using JIRA and work closely with developers and engineers
- Write, review and maintain both internal and external standard operating procedures
- Develop and maintain standardized procedures for tracking and reporting IT assets
- Assist in the implementation and maintenance of IT asset management database and tools
- Identify key metrics, clear dashboards and reports to stakeholders
- Assist team with customer tickets/requests as needed and various other ITAM related projects
Requirements
- Bachelor’s degree in Business Administration, Information Technology, or a related field
- 5+ years of experience in IT asset management, project management, process management, product management, or business operations
- Strong analytical skills with the ability to interpret and synthesize complex data
- Proficiency in PowerPoint, Google Suite, JIRA or other related project management tools
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team in a fast-paced environment
- Advanced customer service and stakeholder management skills
- Knowledge of writing standard operating procedures (preferred)
- Experience in leading projects, writing stories and building roadmaps (preferred)
- Experience in the technology asset industry (preferred)
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave
- Medical benefits
- Dental benefits
- Vision benefits
- 11 paid holidays
- Disability insurance
- Basic life insurance
- Family-forming assistance
- Mental health program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT asset managementproject managementprocess managementproduct managementdata analysisstandard operating proceduresreportingmetrics identificationdashboard creation
Soft skills
analytical skillsattention to detailorganizational skillsindependent workteam collaborationcustomer servicestakeholder management