Director of Revenue Operations
DOOR
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
Tableau
About the role
- Drive the vision, strategy, and design of the GTM system across Marketing, Partnerships, Sales, Presales, Channel, and Customer Experience
- Collaborate with senior leadership to align RevOps strategies with overall business goals
- Be an extension of the Head of Revenue to drive strategy, planning, operations and drive overall GTM execution in growth and efficiency
- Design and implement scalable, efficient processes and systems to enhance sales productivity and effectiveness across the organization
- Oversee Workato, CRM management (e.g., Salesforce), Netsuite, eCommerce (Shopify), RevOps tech stack and sales analytics tools to ensure data integrity, accuracy and trend analysis
- Support Head of Revenue in critical SLT cadences including Board Prep, SLT strategy and operation planning, Company Kickoffs and All Hands events
- Run the Operating Cadence of GTM, including ownership GTM Kickoffs, QBRs, GTM Leadership standups, weekly GTM huddles, forecast reviews and EOQ deal desk reviews
- Develop and manage key performance indicators (KPIs) to monitor and improve sales performance and overall revenue operations
- Implement advanced dashboards and reporting tools to provide actionable insights to marketing, sales, executive teams, and key stakeholders
- Lead robust ICP design, segmentation, territory design and AE franchise health (QBRs, Pipeline, Forecasting)
- Define, document, and refine GTM processes to create efficiency and ensure a consistent buyer journey and clear swimlanes
- Conduct regular assessments and feedback loops with teams to identify bottlenecks or barriers in the revenue process, adjusting as needed to drive performance
- Maintain a centralized knowledge hub of ongoing training and assets related to GTM processes, product knowledge, and marketing assets in partnership with product marketing
- Work closely with marketing, product, finance, people and customer success teams to ensure cohesive GTM strategies and execution
- Facilitate effective communication and alignment across the GTM team and other departments, promoting a culture of collaboration
- Drive continuous improvement initiatives, leveraging best practices to streamline workflows and enhance organizational productivity
Requirements
- 7-10+ years of experience in Revenue Operations, Sales Operations, or a related role
- Exceptional strategic thinking, analytical, and problem-solving skills
- Proven leadership experience with a track record of building and managing high-performing teams and influencing at the senior leadership & executive level
- Deep understanding of CRM systems (e.g., Salesforce) and advanced sales productivity and analytics tools (Tableau)
- Outstanding communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization
- Demonstrated ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously
Benefits
- Employer-sponsored health, dental, vision and life options
- Generous PTO
- Parental Leave
- Flexible Time Off
- Flexible Working Days
- Comprehensive Health Coverage
- Life & AD&D Insurance
- Disability Benefits
- Retirement Planning
- DOOR Equipment Setup!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Revenue OperationsSales OperationsSales productivityAnalyticsKPI developmentGTM strategyProcess designSegmentationForecastingData integrity
Soft skills
Strategic thinkingAnalytical skillsProblem-solvingLeadershipCommunicationInterpersonal skillsCollaborationInfluencingAdaptabilityContinuous improvement