Sales Operations Manager

Donorbox

Sales Operations Manager responsible for optimizing sales processes and driving revenue growth at Donorbox, a fundraising platform for nonprofits.

Posted 4/30/2026full-timeRemote • 💃 Anywhere in Latin AmericaMid-LevelSenior💰 $40,000 - $50,000 per yearWebsite

About the role

Key responsibilities & impact

Partner with the Senior Revenue Operations Manager to operationalize key GTM initiatives across the sales organization.
Drive the execution of operational programs that improve sales productivity, pipeline management, and deal execution.
Serve as a trusted operational partner to Sales leadership by ensuring processes, tools, and reporting support consistent execution.
Manage the monthly commission cycle, extracting closed-won data from HubSpot and applying complex logic (accelerators, multipliers) to generate accurate payout statements.
Support pipeline visibility and forecasting processes by maintaining reports and dashboards in HubSpot.
Prepare insights and summaries that support weekly pipeline reviews, forecast discussions, and leadership reporting.
Partner with RevOps analytics resources to ensure reporting accuracy and visibility into key sales metrics, i.e. show rates, close rates, cancellation rates, no show rates, etc.
Help maintain strong CRM hygiene and operational discipline across the sales organization.

Requirements

What you’ll need

3-5 years of demonstrated experience in Sales Operations, Revenue Operations, or a highly analytical commercial finance role.
Bachelor’s degree in Business, Finance, Economics, or a related quantitative field.
Expert-level proficiency in HubSpot CRM administration, including advanced workflow building, custom properties, and native dashboard engineering.
Experience supporting sales forecasting, pipeline management, or territory planning.
Experience managing cross-functional operational initiatives and projects.
A proactive, rigorous approach to data governance and a fundamental intolerance for poor data quality.
Experience working with modern GTM automation and AI tools such as Clay, Zapier, Gong AI, Outreach AI, or similar platforms is a strong plus.

Benefits

Comp & perks

Fully remote work from the comfort of your home
Eligibility for employee equity plan (stock options)
Reimbursement package for home office expenses and professional development, up to $1.5k
Generous time off policy of 21 days (birthday included 🎉), 8 holidays of your choice, and 2 paid volunteer days
Wellness program with fitness and mindfulness classes
Love your work and our mission of serving nonprofits!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Sales OperationsRevenue OperationsCRM administrationdata governancesales forecastingpipeline managementterritory planningworkflow buildingcustom propertiesdashboard engineering

Soft Skills

proactive approachanalytical skillsorganizational skillscommunication skillscollaborationattention to detailproblem-solvingleadershiptrustworthinessdiscipline