
Senior Revenue Operations Manager
Donorbox
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $135,000 - $145,000 per year
Job Level
Tech Stack
About the role
- Own and optimize HubSpot CRM architecture, including pipelines, lifecycle stages, routing logic, required fields, and workflows.
- Establish and enforce standards for data hygiene, validation, deduplication, and field consistency across revenue systems.
- Partner with the Data Team to integrate HubSpot with ActiveCampaign, Zendesk, Stripe, Superset, and product usage data.
- Maintain a single source of truth for revenue data from lead acquisition through expansion.
- Serve as the centralized owner of discounting, deal guardrails, and approval workflows.
- Define and enforce pricing rules and discount thresholds for Sales and Customer Success.
- Ensure visibility into deal approvals, exceptions, and margins to protect revenue integrity.
- Collaborate with Finance and Revenue Leadership to align pricing execution with financial targets.
- Build and manage commission logic, automation, and payout processes, primarily within HubSpot.
- Ensure commission calculations are accurate, timely, and transparent across Sales and Customer Success.
- Partner with Finance on monthly reconciliation and auditability.
- Support compensation plan updates and annual performance cycles.
- Develop dashboards and models tracking pipeline health, sales velocity, win rates, CAC payback, and ARR/MRR.
- Partner with Sales and Marketing leaders to maintain accurate, data-driven forecasting cadences.
- Deliver monthly insights on performance trends, risks, and opportunities.
- Build “what-if” models to assess the impact of pricing changes, churn, or funnel improvements.
- Automate workflows across the funnel to reduce manual effort and lead leakage.
- Define and refine MQL, SQL, and PQL criteria in partnership with Growth and Sales.
- Drive operational clarity and accountability across Marketing, Sales, Customer Success, and Finance.
- Build scalable processes that support larger deals and longer sales cycles.
Requirements
- 5+ years of experience in Revenue Operations, Sales Operations, or Deal Desk roles within a high-growth B2B SaaS environment.
- Advanced expertise in HubSpot CRM including workflows, automation, and pipeline architecture.
- Proven experience owning discount governance and pricing guardrails.
- Demonstrated success managing commission plans, incentive logic, and payout automation.
- Strong analytical background with experience in forecasting, metrics, and BI tools (Superset, Looker).
- Ability to work cross-functionally with Sales, Marketing, Finance, and Leadership.
- A builder’s mindset with exceptional attention to detail and operational rigor.
Benefits
- Fully remote work from the comfort of your home
- Generous time off policy of 21 days (birthday included 🎉), 8 designated/floating holidays, 2 paid volunteer days, and 5+ sick days (dependent on state)
- Employer-sponsored health insurance plan through TriNet, including medical (United Healthcare), dental, vision, and life
- 401(k) retirement plan via TriNet's partner, Empower, with an employer match of up to 4%
- Reimbursement package for home office expenses and professional development, up to $1.5k
- Eligibility for employee equity plan (stock options)
- Wellness program with fitness and mindfulness classes
- Love your work and our mission of serving nonprofits!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HubSpot CRMworkflowsautomationpipeline architecturediscount governancepricing guardrailscommission plansincentive logicforecastingBI tools
Soft Skills
analytical skillsattention to detailoperational rigorcross-functional collaborationbuilder's mindset