Donorbox

Senior Revenue Operations Manager

Donorbox

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $135,000 - $145,000 per year

Job Level

Tech Stack

About the role

  • Own and optimize HubSpot CRM architecture, including pipelines, lifecycle stages, routing logic, required fields, and workflows.
  • Establish and enforce standards for data hygiene, validation, deduplication, and field consistency across revenue systems.
  • Partner with the Data Team to integrate HubSpot with ActiveCampaign, Zendesk, Stripe, Superset, and product usage data.
  • Maintain a single source of truth for revenue data from lead acquisition through expansion.
  • Serve as the centralized owner of discounting, deal guardrails, and approval workflows.
  • Define and enforce pricing rules and discount thresholds for Sales and Customer Success.
  • Ensure visibility into deal approvals, exceptions, and margins to protect revenue integrity.
  • Collaborate with Finance and Revenue Leadership to align pricing execution with financial targets.
  • Build and manage commission logic, automation, and payout processes, primarily within HubSpot.
  • Ensure commission calculations are accurate, timely, and transparent across Sales and Customer Success.
  • Partner with Finance on monthly reconciliation and auditability.
  • Support compensation plan updates and annual performance cycles.
  • Develop dashboards and models tracking pipeline health, sales velocity, win rates, CAC payback, and ARR/MRR.
  • Partner with Sales and Marketing leaders to maintain accurate, data-driven forecasting cadences.
  • Deliver monthly insights on performance trends, risks, and opportunities.
  • Build “what-if” models to assess the impact of pricing changes, churn, or funnel improvements.
  • Automate workflows across the funnel to reduce manual effort and lead leakage.
  • Define and refine MQL, SQL, and PQL criteria in partnership with Growth and Sales.
  • Drive operational clarity and accountability across Marketing, Sales, Customer Success, and Finance.
  • Build scalable processes that support larger deals and longer sales cycles.

Requirements

  • 5+ years of experience in Revenue Operations, Sales Operations, or Deal Desk roles within a high-growth B2B SaaS environment.
  • Advanced expertise in HubSpot CRM including workflows, automation, and pipeline architecture.
  • Proven experience owning discount governance and pricing guardrails.
  • Demonstrated success managing commission plans, incentive logic, and payout automation.
  • Strong analytical background with experience in forecasting, metrics, and BI tools (Superset, Looker).
  • Ability to work cross-functionally with Sales, Marketing, Finance, and Leadership.
  • A builder’s mindset with exceptional attention to detail and operational rigor.
Benefits
  • Fully remote work from the comfort of your home
  • Generous time off policy of 21 days (birthday included 🎉), 8 designated/floating holidays, 2 paid volunteer days, and 5+ sick days (dependent on state)
  • Employer-sponsored health insurance plan through TriNet, including medical (United Healthcare), dental, vision, and life
  • 401(k) retirement plan via TriNet's partner, Empower, with an employer match of up to 4%
  • Reimbursement package for home office expenses and professional development, up to $1.5k
  • Eligibility for employee equity plan (stock options)
  • Wellness program with fitness and mindfulness classes
  • Love your work and our mission of serving nonprofits!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HubSpot CRMworkflowsautomationpipeline architecturediscount governancepricing guardrailscommission plansincentive logicforecastingBI tools
Soft Skills
analytical skillsattention to detailoperational rigorcross-functional collaborationbuilder's mindset