Accounting Relationship Analyst – Key Account

Donnes

Analista de Relacionamento Contábil managing B2B client relationships in a tech company specializing in accounting solutions. Building long-term relationships and providing technical and consultative support.

Posted 7/11/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, accounting routines, and statutory reporting, while effectively utilizing technology to enhance customer experience and operational processes.

Highest-signal resume keywords

Client Relationship ManagementAccounting KnowledgeB2B Customer ManagementCommunication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Accounting RoutinesStatutory ReportingFinancial AnalysisProcess ImprovementRisk Identification

Soft Skills

Good CommunicationOrganizational SkillsMulti-tasking Ability

Tools & Technologies

Accounting SoftwareCRM Systems

Industry Keywords

Accounting BPOClient Portfolio ManagementCustomer Experience

About the role

Key responsibilities & impact

Manage a portfolio of clients, monitoring their journey and ensuring a close, consultative relationship;
Conduct periodic meetings, supporting clients in using the platform and improving their processes;
Clarify questions related to accounting routines, tax matters, integrations and other solution features;
Act as a bridge between clients and internal teams, tracking requests until resolution;
Monitor portfolio health, identifying risks, improvement opportunities and possibilities to expand the relationship;
Participate in building processes, playbooks, support materials and the team's knowledge base;
Contribute to continuous improvement of the customer experience and the evolution of the operation.

Requirements

What you’ll need

Degree in Accounting, Business Administration or related fields;
Experience in accounting, accounting BPO or financial areas;
Knowledge of accounting routines and statutory reporting obligations;
Interest or experience in B2B customer relationship management;
Comfortable with technology and using systems;
Good communication, organizational skills and the ability to manage multiple demands simultaneously.

Benefits

Comp & perks

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