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Donnes

CRM Specialist, HubSpot

Donnes

CRM Specialist maximizing HubSpot potential for technology solutions company in São Paulo. Leading projects and optimizing customer journey through data governance and insights.

Posted 7/1/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in HubSpot platform governance, CRM implementation, and data management, with a focus on optimizing workflows and enhancing user adoption. Capable of translating business needs into effective technical solutions while promoting best practices and continuous improvement.

Highest-signal resume keywords
HubSpot Platform ExpertiseCRM Implementation ExperienceWorkflow AutomationData GovernanceDashboard Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
HubSpotCRM ImplementationWorkflow DevelopmentData GovernanceSystem IntegrationAPI IntegrationDashboard BuildingProcess ModelingAutomation PlatformsMetrics Analysis
Soft Skills
Excellent CommunicationConsultative ApproachAnalytical MindsetTraining DeliveryUser Support
Tools & Technologies
HubSpotAI ApplicationsAutomation Tools
Industry Keywords
CRMData QualityProcess StandardizationContinuous ImprovementBusiness Insights

About the role

Key responsibilities & impact
  • Serve as the primary technical reference for the HubSpot platform, ensuring its governance, continuous development, and alignment with business needs
  • Design, develop and optimize workflows, pipelines, forms, automations and other platform features, ensuring scalability, efficiency and process standardization
  • Provide technical leadership for CRM implementation, integration and enhancement projects, connecting HubSpot to other platforms and enterprise solutions
  • Collaborate with Customer Experience, Technology, Data, Automation, Marketing, Sales and Post-sales teams, translating business needs into technical solutions that deliver value
  • Promote CRM data governance and quality, ensuring information consistency, reliability of metrics and support for decision-making
  • Develop dashboards, reports and KPIs that expand strategic use of the platform and support various business areas
  • Identify continuous improvement opportunities, proposing new features, automations and optimizations to increase CRM potential and operational efficiency
  • Act as an internal platform champion by conducting training, supporting users and promoting best practices to strengthen HubSpot adoption and strategic use
  • Evaluate and implement new AI and automation applications integrated with the CRM to drive productivity gains, improve user experience and generate business insights.

Requirements

What you’ll need
  • Strong experience with HubSpot, including platform setup, data governance, building workflows, pipelines, automations and integrations
  • Experience in CRM implementation, upgrade or restructuring projects
  • Experience with system integrations, APIs or automation platforms
  • Knowledge of process modeling, workflow automation and platform utilization optimization
  • Experience building dashboards, metrics and analyses focused on monitoring results and supporting decision-making
  • Analytical mindset with the ability to translate business needs into scalable technical solutions
  • Excellent communication skills, consultative approach and ability to translate technical concepts for diverse audiences, aligning business and technology stakeholders
  • Experience delivering training and supporting adoption of new tools and processes
  • Advanced English

Benefits

Comp & perks
  • Meal and/or food allowance
  • Commuter allowance or parking assistance
  • National health and dental insurance
  • Gym membership benefit
  • Pharmacy assistance
  • Life insurance
  • Profit-sharing program, subject to meeting targets
  • Birthday day off
  • Support for extended maternity and paternity leave programs
  • Maternity and paternity kit
  • Employee referral program
  • Partnership for payroll-deductible loans
  • Travel and fuel reimbursement policy
  • Pet care benefit