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Compliance Coordinator
DominiumCompliance Coordinator overseeing affordable housing compliance across multiple states at Dominium. Fostering collaboration and mentorship while ensuring adherence to regulations and requirements.
About the role
Key responsibilities & impact- Administers comprehensive file reviews, audits, and approvals in accordance with affordable housing compliance requirements and company policies under LIHTC, Tax Exempt Bond, HOME, and other program regulations across multiple states and a designated regional portfolio.
- Conducts detailed and accurate reviews of applicant and resident certification files, ensuring documentation is complete, compliant, and processed with professionalism, clarity, and care.
- Serves as a knowledgeable, approachable, and service-focused resource for property management and regional teams, responding promptly to inquiries and fostering trust through consistent communication.
- Mentors and support Compliance Technicians by providing guidance, feedback, and training to promote accuracy, consistency, and professional growth within the department.
- Builds and maintain positive working relationships with site teams, regional leaders, and internal partners, encouraging collaboration and open dialogue to achieve shared compliance and service goals.
- Provides proactive support to property teams, helping them understand and meet compliance requirements through clear explanations and solution-oriented communication.
- Demonstrates a strong customer service mentality and commitment to continuous improvement by identifying opportunities to simplify processes, enhance communication, and strengthen teamwork.
- Demonstrates thorough understanding of current affordable compliance standards, staying updated on policy changes, particularly in the LIHTC, Tax Exempt Bond, and HOME programs.
- Manages and meets deadlines for tasks tracked in the Corporate Compliance Workfront system.
- Maintains organized, audit-ready digital records and ensure all documentation aligns with company and regulatory retention standards.
- Contributes to departmental initiatives that promote Dominium’s Service & Simplicity culture, enhance team collaboration, and support customer service excellence.
- Performs other projects assigned by supervisor.
Requirements
What you’ll need- Minimum of three years of experience in affordable housing compliance, property management, or a related field.
- Accredited affordable housing certifications (e.g., TCS, HCCP, COS) preferred.
- Demonstrated ability to manage multiple priorities, balance competing deadlines, and maintain accuracy in a fast-paced environment.
- Proven ability to work both independently and collaboratively as part of a cross-functional team.
- Strong customer service orientation with the ability to build positive relationships and work effectively with individuals at all levels and with diverse personalities.
- Excellent written and verbal communication skills, with the ability to convey information clearly, concisely, and professionally.
- Skilled in navigating and resolving conflicts with tact, empathy, and sound judgment.
- Exceptional attention to detail and strong organizational and time management skills.
- Proficiency with property management or compliance software preferred.
- Commitment to continuous learning, improvement, and upholding the organization’s Service and Simplicity culture.
Benefits
Comp & perks- Competitive salary
- Incentive bonus program
- Training and development programs
- Career growth opportunities
- Community volunteer and outreach programs
- Comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; Short and Long-Term Disability insurance
- Medical, Dental and Vision coverage, with optional Health Savings Accounts
- Medical and Dependent Care Flexible Spending Accounts
- Voluntary Benefits (Accident, Critical Illness, Whole Life)
- Employee Assistance Program
- 401(K) plan
- Health and Financial Wellness Programs
- Paid Time Off including Paid Holidays and Floating Holidays
- Paid Parental Leave
- Education Reimbursement
- Employee Recognition
- Dominium Employee Emergency Fund
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
affordable housing compliancefile reviewsauditsdocumentation processingcustomer serviceconflict resolutionorganizational skillstime managementaccuracypolicy compliance
Soft Skills
communicationmentoringcollaborationrelationship buildingservice orientationproblem-solvingattention to detailindependenceteamworkprofessionalism
Certifications
TCSHCCPCOS