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Domestic & General

Customer Sales Advisor – Outbound

Domestic & General

Customer Sales Advisor helping customers safeguard their valuable household electrical items through insurance cover protection options. Addressing customer questions and ensuring the best outcome during each interaction.

Posted 6/14/2026full-timeNottingham • 🇬🇧 United KingdomMid-LevelSenior💰 £25,506 per yearWebsite

About the role

Key responsibilities & impact
  • Play a pivotal role within the business as you help customers safeguard their valuable household electrical items, through our insurance cover protection options.
  • Provide the features and benefits of our protection plans to customers, whilst also addressing any questions or concerns that customers may have.
  • Focus on ensuring the very best outcome for customers during each interaction.
  • Be part of a supportive team that values your efforts and celebrates your success, fostering an environment where your contributions are recognised and appreciated.

Requirements

What you’ll need
  • Self-driven
  • Empathetic and a great listener
  • Resilient and adaptable
  • Curious with a growth mindset
  • Clear and confident communicator
  • Comfortable working independently

Benefits

Comp & perks
  • Average Bonus Earnings of £8,000 per annum, earned through a combination of strong sales performance, excellent customer service and call quality.
  • Personal and Professional growth is encouraged, with Internal Mobility programmes providing networking opportunities and Leadership development programmes.
  • Hybrid working, with dedicated in-office time to support development, collaboration and performance
  • Health Cash Plan / Instant discounts / the new credit building tool / Salary Finance Loans / electric vehicle leasing / long service awards

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
self-drivenempatheticgreat listenerresilientadaptablecuriousgrowth mindsetclear communicatorconfident communicatorcomfortable working independently