Quality Assurance Manager

Domes Resorts

Quality Assurance Manager overseeing hotel quality audits, compliance, and sustainability for Domes Resorts. Ensuring brand standards, Health & Safety, ISO, and HACCP compliance across designated properties.

Posted 8/22/2026full-timeAgios Nikolaos • 🇬🇷 GreeceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in hospitality quality management, compliance with international standards, and integration of sustainable practices. Proficient in conducting audits and preparing performance reports while ensuring adherence to health and safety regulations.

Highest-signal resume keywords

Hospitality Quality ManagementCompliance With ISO StandardsSustainability FrameworksStrong Communication SkillsExperience With International Hotel Brands

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality AuditsHealth And Safety RegulationsSustainability PracticesBrand Standards CompliancePerformance Reporting

Soft Skills

Strong Communication Skills

Industry Keywords

Hospitality ManagementHACCP StandardsEnvironmental InitiativesCorporate Office EnvironmentQuality Assurance

About the role

Key responsibilities & impact

Oversee a designated cluster of hotels within the group and ensure adherence to the highest brand quality standards.
Integrate sustainable practices into hotel operations.
Ensure compliance with international hospitality Health & Safety standards, environmental initiatives, and continuous improvement processes.
Conduct brand audits and internal inspections.
Ensure compliance with health, safety, and hygiene regulations, including ISO and HACCP standards.
Coordinate and ensure the availability and proper use of printed collateral and signage related to health & safety, sustainability, and brand across company facilities.
Ensure compliance with local and national regulations.
Prepare and present regular reports on quality performance.
Report to the Senior Quality Assurance Manager.

Requirements

What you’ll need

3+ years of experience in hospitality, quality, or compliance.
Bachelor's or Master's degree in Hospitality Management, Business Administration, or Engineering.
Deep knowledge of international hospitality quality standards (e.g., Marriott, Hilton) and sustainability frameworks.
Strong communication skills to engage with corporate representatives, hotel staff, and external sustainability partners.
Experience working with international hotel brands (e.g., Marriott, Hilton) and understanding of their service and quality standards.
Fluency in English is required.
Primarily based in a corporate office environment; periodic travel to properties is required to conduct audits.

Benefits

Comp & perks

Becoming a member of an organization, the number one priority is its people, it cares about their well-being, and it gives them room to grow and develop their skills.
Various and diverse opportunities within the Group
Feeling safe and secure within a fast-paced organization
Competitive remuneration package.