Senior Performance Marketing Manager
R+Co
Salary
💰 $53,550 - $77,400 per year
Job Level
Mid-LevelSenior
About the role
- Doma Technology LLC provides solutions for lenders, real estate professionals, title agents, and homeowners to simplify and streamline closings
- Execute Refinance closings with timeliness, expertise, and precision
- Communicate professionally and courteously with borrower and lender customers
- Establish and maintain effective working relationships with a variety of lenders
- Identify, communicate, and resolve curative issues with lenders or borrowers
- Document preparation including conveyance Deeds and Subordinations (where legally permitted)
- Prepare final closing package, settlement statements, revised CDs, borrower affidavits, and more
- Perform pre-close quality review of all title and escrow documents
- Review lender documents for accuracy and understand lender instructions in their entirety
- Prepare files for final policy generation, recording, and settlement statement and balance closing disclosures
- Ensure document delivery to notary for signing and verify signing details
- Perform post-close file reviews for accuracy of payoffs, vesting, and lender documents for disbursement of funds
- Adhere to established quality and compliance standards and manage escalations effectively
Requirements
- 5+ years of title & escrow experience with demonstrated success
- Proven customer service experience
- Review and understand title search
- Possess ability to understand advanced title and curative items
- Ability to speak comfortably with Executive Level associates from Lender Partners
- Have a driven, positive attitude and ability to work as a team player
- Solution Driven
- Recognize and mitigate potential risk to organization
- Must understand title search/commitment content and requirements to clear for closing
- Excellent phone, email, face-to-face and remote communication skills
- Ability to handle heavy call volume effectively
- The ability to operate in a strategic and forward-thinking manner
- The ability to multitask, focus as required and to be proactive
- Ability to thrive in a fast-paced, metrics-driven work environment
- Attention to detail and organizational skills, knowledge of general escrow practices, title insurance and regulatory guidelines, and legal documents
- Open minded to process changes, continuous system updates and enhancements
- Proficient in using various computer programs and ability to navigate educational company provided resources
- Diverse Lender experience required
- Effective time management
- Resware experience a plus!
