Escrow Officer, Operations

Doma

full-time

Posted on: 9/3/2025

Location: 🇺🇸 United States

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💰 $53,550 - $77,400 per year

Mid-LevelSenior

About the role

Doma Technology LLC provides solutions for lenders, real estate professionals, title agents, and homeowners to simplify and streamline closings
Execute Refinance closings with timeliness, expertise, and precision
Communicate professionally and courteously with borrower and lender customers
Establish and maintain effective working relationships with a variety of lenders
Identify, communicate, and resolve curative issues with lenders or borrowers
Document preparation including conveyance Deeds and Subordinations (where legally permitted)
Prepare final closing package, settlement statements, revised CDs, borrower affidavits, and more
Perform pre-close quality review of all title and escrow documents
Review lender documents for accuracy and understand lender instructions in their entirety
Prepare files for final policy generation, recording, and settlement statement and balance closing disclosures
Ensure document delivery to notary for signing and verify signing details
Perform post-close file reviews for accuracy of payoffs, vesting, and lender documents for disbursement of funds
Adhere to established quality and compliance standards and manage escalations effectively

5+ years of title & escrow experience with demonstrated success
Proven customer service experience
Review and understand title search
Possess ability to understand advanced title and curative items
Ability to speak comfortably with Executive Level associates from Lender Partners
Have a driven, positive attitude and ability to work as a team player
Solution Driven
Recognize and mitigate potential risk to organization
Must understand title search/commitment content and requirements to clear for closing
Excellent phone, email, face-to-face and remote communication skills
Ability to handle heavy call volume effectively
The ability to operate in a strategic and forward-thinking manner
The ability to multitask, focus as required and to be proactive
Ability to thrive in a fast-paced, metrics-driven work environment
Attention to detail and organizational skills, knowledge of general escrow practices, title insurance and regulatory guidelines, and legal documents
Open minded to process changes, continuous system updates and enhancements
Proficient in using various computer programs and ability to navigate educational company provided resources
Diverse Lender experience required
Effective time management
Resware experience a plus!