Senior Travel & Expense Analyst

Docusign

Senior Travel & Expense Analyst optimizing financial operations at Docusign. Leveraging AI and automation to enhance Travel & Expense processes and drive efficiency.

Posted 5/19/2026full-timeRemote • Illinois, Washington • 🇺🇸 United StatesSenior💰 $35 - $54 per hourWebsite

Tech Stack

Tools & technologies

SQLTableauUnity

About the role

Key responsibilities & impact

Focus on maintaining operational alignment and driving continuous process enhancements backed by comprehensive documentation
Support employees via a ticket system in Service Now, weekly training and Slack
Quantify time and effort savings from current systems to justify and scope pilots for automation and AI integration while working across platforms to meet CAO targets
Monitor industry trends to propose strategic updates that enhance the user experience, drive internal adoption, and deliver cost efficiencies for Docusign
Maintain travel sustainability and budgetary reporting in alignment with company goals
Identify systemic friction/ bottlenecks in manual processes and lead high-impact automation projects
Manage and optimize complex month-end reconciliation processes, specifically for large-scale corporate travel card programs (growing from 4 to 18+ active cards), ensuring global compliance and multi-currency accuracy
Integrate AI tools actively into daily workflows (e.g., drafting communications, meeting summaries, data analysis) to serve as a virtual assistant and identify further opportunities for AI-driven and automation productivity gains
Formalize organizational mastery into team standards
Demonstrate Unity and Collaboration by partnering across FP&A, Accounting, and technical experts to align reporting features with budget tracking and strategic needs

Requirements

What you’ll need

6+ years of Travel & Expense experience in data analytics, reporting, workforce management, Corporate Card reconciliation and travel technology innovation
Experience with process re-engineering and systemic friction reduction
Experience with SQL, MS Excel (pivot tables, macros), and Business Intelligence tools (e.g., Power BI, SSRS, Tableau)
Experience interpreting complex data and presenting it through effective visualizations
Experience with data automation tools such as Alteryx
Experience with process mapping and optimization techniques
Bachelor's Degree in Accounting, Finance, Business Administration or equivalent experience
Strong Growth Mindset regarding AI applications
Strong verbal and written communication skills for interacting with stakeholders.

Benefits

Comp & perks

Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analyticsreportingworkforce managementCorporate Card reconciliationtravel technology innovationSQLMS ExcelBusiness Intelligence toolsdata automation toolsprocess mapping

Soft Skills

communication skillscollaborationgrowth mindsetprocess re-engineeringsystemic friction reduction

Certifications

Bachelor's Degree in AccountingBachelor's Degree in FinanceBachelor's Degree in Business Administration