Solution Engineer

Docusign

Solution Engineer working with commercial sales team at DocuSign. Identifying and solving complex customer business problems with Docusign's solutions.

Posted 4/24/2026full-timeRemote • California, Colorado, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $38 - $57 per hourWebsite

Tech Stack

Tools & technologies

CloudERPSOAP

About the role

Key responsibilities & impact

Understand complex customer business problems
Visualize customer internal systems and information topology
Map customer problems and systems to Docusign solutions
Establish confidence in recommendations via product expertise, custom product demonstrations, technical phone calls, workflow outlines, RFP/RFI responses, product roadmap discussions & business process diagrams
Articulate selected recommendations
Deliver trusted, long-term, high ROI solutions
Partner with sales to deliver on revenue plan
Exhibit proficiency of the core platform, including all current and future features
Leverage knowledge gained from production deployments and customer experiences
Communicate as well as champion the methods, processes, and certifications which make Docusign the most secure partner for eSignature transactions

Requirements

What you’ll need

BS/BA degree or equivalent in relevant work experience
3+ years prior pre-sales experience within a mid-market to enterprise level SaaS offering, ideally cloud-based
Proficient in delivering software demonstrations in-person and virtually
Experience with technical business documentation like workflow diagrams, proposals, SOWs, RFPs and RFIs, etc.
Proven experience working with employees at all levels of an organization
Familiarity with Enterprise-class software systems like ERP, CRM, and ECM systems
Familiarity w/system integration methods such as web services, SOAP APIs & REST APIs
Familiarity with web-based solutions, website development, HTML, XML, and structured data
Familiarity with electronic signature concepts
Strong verbal and written communication skills
Willingness to travel 45% or more as needed

Benefits

Comp & perks

Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SaaSsoftware demonstrationsworkflow diagramsproposalsSOWsRFPsRFIsweb servicesSOAP APIsREST APIs

Soft Skills

communication skillscustomer problem solvingarticulation of recommendationspartnering with salestrust buildingchampioning methodstechnical expertiselong-term solution deliverycollaborationpresentation skills