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Docusign

Senior Manager, Global Payroll

Docusign

Senior Global Payroll Operations Manager at DocuSign leading payroll operations across multiple countries. Ensure compliance and drive efficiency in payroll processing for a large organization.

Posted 4/22/2026full-timeRemote • California, Colorado, District of Columbia, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Washington • 🇺🇸 United StatesSenior💰 $140,000 - $225,075 per yearWebsite

Tech Stack

Tools & technologies
C++Oracle

About the role

Key responsibilities & impact
  • Lead global payroll operations, ensuring accurate and timely payroll processing for employees across multiple regions
  • Ensure compliance with local, regional, and international payroll regulations, tax laws, and labor laws
  • Drive the development, implementation, and continuous improvement of standardized global payroll processes, policies, and controls
  • Manage the global payroll team, providing leadership, mentorship, and support to regional payroll managers
  • Collaborate with HR, finance, tax, legal, and external payroll vendors to align payroll operations with business goals
  • Oversee payroll system implementations, upgrades, and integrations, ensuring successful deployment and minimal disruption to payroll activities
  • Identify and resolve payroll discrepancies proactively, ensuring timely resolution of employee inquiries and escalations
  • Develop, track, and report key payroll performance metrics and KPIs to senior leadership
  • Lead year-end payroll activities, including tax filings, audits, and compliance reviews
  • Partner with internal audit teams to conduct regular payroll audits and ensure payroll accuracy and compliance
  • Manage vendor relationships, ensuring high-quality service delivery and exploring opportunities for vendor consolidation or outsourcing where applicable
  • Stay updated on global payroll trends, laws, and best practices, advising leadership on potential risks and opportunities
  • Provide strategic direction for payroll-related initiatives to support business growth and improve service delivery

Requirements

What you’ll need
  • Bachelor’s degree in accounting, finance, business administration, or a related field
  • 8+ years of experience in payroll operations, with at least 5 years in a global payroll leadership role
  • Experience working with global payroll systems (ADP, Workday, SAP, Oracle, etc.)
  • Experience with managing payroll compliance for large multinational organizations
  • Experience with Excel and Google Workspace
  • Certified Payroll Professional (CPP) or equivalent certification (preferred)
  • Extensive experience in global payroll management, with a proven track record in handling multi-country payroll operations
  • In-depth knowledge of international payroll compliance, regulations, and tax laws
  • Experience leading payroll system implementations, integrations, and upgrades, with strong project management skills
  • Strong analytical and problem-solving skills, with the ability to analyze payroll data and make data-driven decisions
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and senior leadership
  • Experience managing vendor relationships, including third-party payroll providers and consultants
  • Ability to handle sensitive and confidential information with the highest level of discretion
  • Strong understanding of payroll technology, including platforms such as ADP, Workday, SAP, or Oracle

Benefits

Comp & perks
  • Paid Time Off: earned time off, as well as paid company holidays based on region
  • Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
  • Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
  • Retirement Plans: select retirement and pension programs with potential for employer contributions
  • Learning and Development: options for coaching, online courses and education reimbursements
  • Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
payroll operationsglobal payroll managementpayroll compliancepayroll system implementationsproject managementdata analysisKPI trackingtax filingsauditspayroll discrepancies resolution
Soft Skills
leadershipmentorshipcollaborationanalytical skillsproblem-solvingcommunicationinterpersonal skillsdiscretionstrategic directionvendor management
Certifications
Certified Payroll Professional (CPP)