Docusign

Senior Employee Listening Consultant

Docusign

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $140,000 - $225,075 per year

Job Level

Senior

About the role

  • Guide Employee Listening and People Analytics programs and processes into an AI forward function, leveraging enterprise and functional tools to elevate the employee experience and drive business performance
  • Leverage AI tools and Agents (e.g., Copilot, Gemini, Glean, NotebookLM) to develop data storytelling briefings, reports, and dashboards
  • Manage the end-to-end execution of standardized employee lifecycle surveys—including candidate experience, onboarding, exit, and engagement—while facilitating ad-hoc research projects with a strong customer and employee first orientation
  • Spearhead additional employee listening efforts, including focus group discussions, stakeholder interviews, and passive listening
  • Design and execute bespoke analytical projects to address specific business challenges, integrating qualitative feedback and quantitative metrics to provide actionable insights (e.g., AI Transformation Listening, Organizational Network Analysis)
  • Partner with teammates, leaders, and stakeholders to develop a deep understanding of people issues and challenges, identify the problems to solve using data, and scope survey needs for projects
  • Leverage both descriptive and inferential statistics techniques to support each survey project to maximize impact
  • Present program outcomes and insights to high-level executives and large audiences
  • Incorporate external best practices and other research to enhance data storytelling
  • Foster a culture of action taking by building scalable resources for leaders, managers, HRBPs, and stakeholders through change management techniques (e.g., communications and training)
  • Maintain good judgment when handling sensitive and confidential data
  • Perform other People Analytics analysis projects as assigned based on team need

Requirements

  • Seasoned Employee Listening or People Analytics Professional with minimum of 8 years of related experience with a Bachelor’s degree; or 5 years related experience with a Master’s degree; or a PhD with 3 years of experience; or equivalent experience
  • Demonstrated subject matter expertise, experience, and passion for survey design, project management, AI transformation, and employee listening approaches
  • Demonstrated ability to translate business strategies, needs and priorities into research questions or hypotheses, and select and apply appropriate research methods and/or statistical analysis
  • Experience with People and HR topics such as AI enablement, internal mobility, talent acquisition, and learning and development
  • Experience using Enterprise AI tools & Agents (e.g., Copilot, Gemini, Glean, NotebookLM) to enhance people processes that boost productivity and enhance customer experience
  • Experience with Google workspace products
  • Experience with quantitative and qualitative research methods
  • Experience with employee listening platforms and people analytics platforms (e.g., Glint, Perceptyx, Qualtrics, Visier)
Benefits
  • Paid Time Off: earned time off, as well as paid company holidays based on region
  • Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
  • Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
  • Retirement Plans: select retirement and pension programs with potential for employer contributions
  • Learning and Development: options for coaching, online courses and education reimbursements
  • Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
employee listeningpeople analyticssurvey designproject managementdata storytellingstatistical analysisqualitative research methodsquantitative research methodsAI transformationorganizational network analysis
Soft Skills
communicationcollaborationproblem-solvingchange managementjudgmentcustomer orientationstakeholder engagementanalytical thinkingpresentation skillsaction-oriented