Product Security Incident Responder
Docusign
full-time
Posted on:
Location Type: Remote
Location: Remote • California, District of Columbia, Florida, Maryland, New York, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $94,000 - $136,600 per year
Job Level
JuniorMid-Level
Tech Stack
Cyber Security
About the role
- Drive success of the company’s security objectives by participating in the response to product security incidents and vulnerabilities
- Investigate, analyze, and coordinate resolution of product security issues in collaboration with engineering, product, legal, and customer support teams
- Ensure timely, compliant, and effective incident management, from initial triage through remediation and closure
- Communicate professionally and responsively with customers and stakeholders throughout the incident lifecycle
- Develop and maintain incident response processes, playbooks, and documentation to support continuous improvement
- Collaborate effectively with cross-functional teams, including Threat Intelligence and Penetration Testing, to strengthen overall product security posture
- Participate in an on-call rotation that may be outside of normal business hours
Requirements
- 2+ years of hands-on experience in managing and responding to security incidents, including triage, analysis, containment, and remediation
- Experience with customer-facing communication and bug bounty programs
- Experience with cybersecurity principles, incident response lifecycles, and security best practices
- Experience with CVSS (Common Vulnerability Scoring System) for rating vulnerabilities, MITRE ATTCK for adversary tactics and techniques, and CWE (Common Weakness Enumeration) for identifying and categorizing software weaknesses
- Ability to work effectively as part of a team and independently under pressure
Benefits
- Paid Time Off: earned time off, as well as paid company holidays based on region
- Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
- Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
- Retirement Plans: select retirement and pension programs with potential for employer contributions
- Learning and Development: options for coaching, online courses and education reimbursements
- Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
incident managementsecurity incident responsetriageanalysiscontainmentremediationcybersecurity principlesCVSSMITRE ATTCKCWE
Soft skills
communicationcollaborationteamworkindependence under pressureprofessionalismresponsiveness