Docusign

Senior Billings and Collections Analyst

Docusign

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇧🇷 Brazil

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Job Level

Senior

Tech Stack

ERP

About the role

  • Prepare and analyze customer billing (high volume of invoices/NF’s weekly)
  • Understand withholding taxes applied to service companies (ISS, PIS, COFINS, CSLL, etc)
  • Reply to customer – analyze customer contracts, billings and other documents to time and adequately address customer queries
  • Generate and submit boletos to customers
  • Process customer payments (CNAB) and ensure all is properly recorded into the system
  • Follow-up on customers (pre and post due date)
  • Propose changes that will improve processes

Requirements

  • 4+ years of relevant experience
  • Bachelor's degree in Accounting or equivalent
  • Experience using MS Excel
  • Intermediate to advanced English speaker
  • Preferred ERP knowledge – WK Radar experience
  • Experience working for SaaS companies with high volumes of invoices
  • Team spirit, hand-on attitude, logical thinking and willingness to develop
Benefits
  • Reasonable accommodations for qualified individuals with disabilities
  • Opportunity to work from a designated remote work location

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
customer billingwithholding taxesinvoice processingCNABMS ExcelERPWK Radarcontract analysispayment processingprocess improvement
Soft skills
team spirithands-on attitudelogical thinkingwillingness to develop
Certifications
Bachelor's degree in Accounting
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