Collections

• Prepare and analyze customer billing (high volume of invoices/NF’s weekly)
• Understand withholding taxes applied to service companies (ISS, PIS, COFINS, CSLL, etc)
• Reply to customer – analyze customer contracts, billings and other documents to time and adequately address customer queries
• Generate and submit boletos to customers
• Process customer payments (CNAB) and ensure all is properly recorded into the system
• Follow-up on customers (pre and post due date)
• Propose changes that will improve processes

Senior Billings and Collections Analyst

Billing & Collections Coordinator

Analytics Intern – Collections

Quality and Training Analyst – Collections

Analista de Cobrança Jr – PCD