Doctor Care Anywhere

People Operations

• Reporting to the Chief of Staff, the new People Director will create and deliver a People Strategy to support the organisation deliver the company objectives whilst driving a culture people want to be a part of.
• The People Director will harness and drive a culture which is patient centred, empowers its people, promotes personal accountability, is fair and collaborative and delivers continuous improvement.
• Responsible for creating an environment where people can thrive personally and professionally by ensuring that all people have what they need to accomplish their goals and remain committed to DCA’s vision, mission and values.
• Lead, motivate and inspire a team of passionate HR professionals to deliver a trusted, people-centric and commercial HR service to the business.
• Develop and deliver on the People strategy which is a key enabler of the wider business strategy.
• Drive the evolution of the DCA culture to support increased engagement, collaboration, a break down in silos and authentic inclusion.
• Use data and analytics to identify areas of improvement and drive positive performance change.
• Lead the Resourcing Team to develop and deliver the resourcing strategy which will balance meeting the changing needs of the business with attracting the best minds in the industry.
• Execute the DCA High Performance Strategy to unlock the achievement of DCA’s strategic ambitions through it’s people.
• Lead the Learning and Development Team to enable the future success of DCA by identifying and addressing current and future skills requirements whilst supporting personal and professional career development goals.
• Partner with the Senior Leadership Team to deliver local objectives through their people, while coaching and mentoring on organisational design to build effective, scalable team structures and lead people-focused change.
• Lead the Employee Relations Team to provide a high-performance, people-centric and commercially focused service, and act as a senior escalation point for complex cases, supporting the team in achieving fair and effective outcomes.
• Lead the digital transformation of the People Team, streamlining processes through technology and automation while keeping colleague experience at the heart of every initiative.
• Own the colleague compliance framework, ensuring all people practices meet legal, statutory, and regulatory requirements and are evidenced throughout the colleague lifecycle.
• Develop and execute a total reward strategy aligned with strategic objectives, including short- and long-term incentives, and take overall responsibility for monthly payroll.

People Director

General

• Provide virtual consultations via our intuitive platform, delivering high quality care to our patients.
• Assess, diagnose, and treat patients on our digital platform.
• Work within your scope of professional practice at all times being responsible and accountable for your decisions and actions in line with organizational policy.
• Conduct comprehensive remote patient assessments, establish accurate diagnoses, and develop appropriate treatment plans remotely.
• Communicate effectively: Build rapport with patients through effective communication, demonstrating emotional intelligence and promoting a positive patient experience.
• Adhere to the Royal Pharmaceutical Society's "A Competency Framework for all Prescribers".
• Ensure accurate and timely recording of all consultations within patient health records.
• Participate in ongoing learning and professional development, as well as in training and clinical supervision to enhance expertise.
• Engage actively in quality assurance initiatives and service development.

People Director

Digital Advanced Clinical Practitioner