Senior Business Analyst – IoT
Sigma Software Group
SDLCTableau
Business Analyst, Salesforce
DocPlanner
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇱 Poland
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
SQL
About the role
- Requirement collection/alignment.
- Own requirements from intake to DoR: Produce user stories with acceptance criteria and non-functional requirements (performance, security, scale).
- Continuously work with stakeholders to improve quality of request, fulfilling our Definition of Ready with high standards.
- Partner with architects/engineering to align on solution design.
- Support PM on requirements discovery with stakeholders.
- Support reporting & analytics needs (fields, definitions, dashboards) with RevOps/BI.
- Define data models/taxonomies, prepare data mapping and support migration/cutover planning.
- Prepare and run UAT with business users; track defects to acceptance; contribute to release notes.
- Contribute to Business and Technical refinement meetings as well as Prioritisation sessions.
- Drive continuous improvement: templates, standards, and ways of working across teams.
Requirements
- 3 to 5+ years as a Business Analyst in Salesforce environment.
- Strong requirements engineering (stories, Acceptance Criteria), process mapping, and stakeholder facilitation (experience with GTM teams ideal).
- Solid data literacy (object/field design, mappings, basic SQL/Sheets).
- Experience coordinating UAT and working across product, engineering, or operations teams.
- Comfortable with Jira/Confluence (or similar) and diagramming tools (Miro/Figma).
- Excellent written and spoken English.
- Salesforce certifications (BA, Admin, App Builder) or hands-on exposure to Sales/CS processes (nice-to-have).
- Extensive experience with, and deep knowledge of Jira (nice-to-have).
- Familiarity with QA practices, release processes, or analytics tools (nice-to-have).
- Experience with integrations (e.g., CTI system, scheduling, email tools) (nice-to-have).
Benefits
- Healthcare insurance – so you can focus on what matters.
- Wellness that works for you – from gym memberships to mental health support, we’ve got you covered.
- Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge, we believe in balance.
- ESOP (Employee Share Option Plan) after 6 months with us—because we believe in sharing our success!
- Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
requirements engineeringuser storiesacceptance criteriadata mappingSQLprocess mappingUAT coordinationdata literacyobject designfield design
Soft skills
stakeholder facilitationcommunicationcontinuous improvementcollaborationproblem-solvingattention to detailorganizational skillsanalytical thinkingadaptabilityteamwork
Certifications
Salesforce BASalesforce AdminSalesforce App Builder