Senior Sales Operations Analyst

Docker, Inc

Senior Sales Operations Analyst supporting Docker’s developer-tooling SaaS revenue operations in Canada and the United States. Managing field support, Salesforce systems, FP&A updates, onboarding, and data quality.

Posted 8/18/2026full-timeRemote • 🇨🇦 CanadaSenior💰 CA$128,100 - CA$178,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Sales Operations with a strong focus on Salesforce management, data accuracy, and process optimization. Capable of supporting high-growth software/SaaS environments while effectively collaborating with Sales and GTM teams.

Highest-signal resume keywords

Sales Operations ExperienceSalesforce ManagementData Accuracy and StandardizationGoogle Suite ProficiencyExperience with Gong

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales OperationsSalesforceData StandardizationProcess OptimizationFP&A UpdatesOnboarding and OffboardingUser ManagementSystem TestingAI-Assisted WorkflowsHigh-Growth Software/SaaS Experience

Soft Skills

EnergyEnthusiasmBuilding

Tools & Technologies

SalesforceGongLinkedIn Sales NavigatorZoomInfoGoogle Suite

Industry Keywords

Sales OperationsGTM TeamsHigh-Growth SoftwareFiscal-Year PlanningTicketing System

Tech Stack

Tools & technologies

Docker

About the role

Key responsibilities & impact

Provide frontline support to the field through the ticketing system
Manage end-of-month and end-of-quarter FP&A updates
Complete onboarding and offboarding for field and GTM teams
Own the internal documentation refresh cadence
Assist with reviewing and optimizing Salesforce page layouts, fields, validations, and workflows for accounts, leads, and contacts
Manage users within the technology stack
Assist with scoping, testing, and rolling out new system processes
Participate in fiscal-year planning activities
Review new accounts, leads, and contacts to ensure data is accurate, standardized, and non-duplicative
Support Sales Operations and GTM Operations teams with ad hoc requests
Report to the Senior Manager of Sales Operations

Requirements

What you’ll need

2+ years of experience in Sales Operations
Experience working for a high-growth software/SaaS company
Solid understanding of Salesforce accounts, contacts, and leads objects
Technically savvy with Google Suite
Experience with Sales and GTM teams
Previous experience with Salesforce and Gong
Energy, enthusiasm, and love of building
Experience with Gong, LinkedIn Sales Navigator, or ZoomInfo is an additional attribute
Familiarity with AI tools, including building AI-assisted workflows, is a benefit
Must be legally authorized to work in the country where applying
Docker does not offer visa sponsorship for this role

Benefits

Comp & perks

Equity for all full-time employees
Remote-first work from home
Flexible schedule
Generous PTO
Designated quarterly Whaleness Days
Designated end-of-year Whaleness break
Home office support
Technology stipend equivalent to US$100 net per month
Annual learning and development stipend for conferences, courses, certifications, and continued learning
16 weeks of paid parental leave after six months of employment
Medical benefits
Retirement benefits
Paid holidays varying by country
Docker swag