Staff Software Engineer, Billing

Docker, Inc

Infrastructure Engineer at Docker focusing on Billing Platform services. Mentoring engineers while evolving the infrastructure and ensuring reliable payment systems.

Posted 4/22/2026full-timeRemote • Washington • 🇺🇸 United StatesLead💰 $170,350 - $275,550 per yearWebsite

Tech Stack

Tools & technologies

AWSGrafanaJenkinsKubernetesPostgresTerraform

About the role

Key responsibilities & impact

Own and evolve the infrastructure supporting Billing Platform services: compute, storage, networking, CI/CD, and observability
Design and maintain IaC (Terraform) for billing system infrastructure on AWS; set module patterns and standards for the team
Build and own observability systems — metrics, logging, alerting — with a focus on billing accuracy and payment reliability
Define deployment patterns and runbooks that work well in an AI-agent-assisted development workflow: clear rollback procedures, safe promotion gates, automated validation
Partner with software engineers on service design — bringing infrastructure constraints and operational requirements into the conversation before code is written
Identify systemic risks and drive improvements that span team or organizational boundaries
Lead incident response for billing system issues; own the on-call rotation and postmortem process
Mentor engineers across the team; your technical judgment should raise the floor for everyone

Requirements

What you’ll need

8+ years in platform, infrastructure, or SRE roles supporting production SaaS systems at scale
Deep AWS expertise: ECS or EKS, RDS (Postgres preferred), networking, IAM, cost management — you've operated these systems under real load and real incidents
Expert-level Terraform; you've designed reusable module patterns and set standards others follow
Experience building and owning observability stacks (Datadog, Grafana, or similar) at an organizational level — not just using them
Strong familiarity with CI/CD systems — Jenkins, GitHub Actions, or equivalent — including pipeline design and developer experience ownership
Kubernetes at an operational and architectural level
A track record of identifying systemic risks and driving improvements that span team or organizational boundaries
Security-first mindset: threat modeling, blast radius analysis, least-privilege by default, audit trails as a design requirement
Strong written English; at Staff level, written communication is how you scale your influence across teams
Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

Benefits

Comp & perks

Freedom & flexibility; fit your work around your life
Designated quarterly Whaleness Days plus end of year Whaleness break
Home office setup; we want you comfortable while you work
16 weeks of paid Parental leave
Technology stipend equivalent to $100 net/month
PTO plan that encourages you to take time to do the things you enjoy
Training stipend for conferences, courses and classes
Equity; we are a growing start-up and want all employees to have a share in the success of the company
Docker Swag
Medical benefits, retirement and holidays vary by country
Remote-first culture, with offices in Seattle and Paris

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AWSTerraformECSEKSRDSPostgresKubernetesCI/CDDatadogGrafana

Soft Skills

mentoringincident responsecommunicationrisk identificationimprovement driving