Cardiac Device Associate – Operations Manager

DocGo

Associate Operations Manager overseeing clinical and non-clinical teams at Cardiac RMS by DocGo. Responsible for leadership, mentorship, quality improvement, and staff scheduling in remote care and monitoring.

Posted 7/9/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $95,000 - $105,000 per yearWebsite

About the role

Key responsibilities & impact

Provide direct leadership for a large team of clinical and non-clinical staff members (20-25)
Provide daily oversight and mentorship of PCS/CIED Team Coordinator
Ensure allocation/scheduling of staff to provide adequate coverage for each clinic
Participate in management huddles, quality improvement meetings, and cross-functional initiatives
Review and approve timecards and time off for each team member
Ensure quality audit feedback is provided to each team member
Lead end-to-end incident review processes
Conduct regular meetings with the team to discuss progress, workflow, problems, concerns, and updates
Establish a cadence of individual interactions and team-building activities
Set clear expectations, goals, and objectives for team members
Review key performance indicators (KPIs) and productivity benchmarks

Requirements

What you’ll need

IBHRE Certification preferred
Experience supervising or managing a large team
Scheduling experience
Organization skills
Problem solving skills
Attention to detail
Proficiency in Microsoft Word and Excel
MS teams
Excellent verbal and written communication skills

Benefits

Comp & perks

PTO
Medical, Dental and Vision coverage with company as well as individual contribution
401k (individual contribution only)
Paid Sick Leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Team ManagementQuality ImprovementPerformance MonitoringIncident Review ProcessesTimecard Approval

Soft Skills

Problem SolvingAttention to DetailOrganization Skills

Certifications

IBHRE Certification