DNSFilter

Senior Director, RevOps

DNSFilter

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $180,000 - $210,000 per year

Job Level

Senior

About the role

  • Own and execute the Revenue Operations strategy, ensuring revenue data, systems, and processes scale effectively across Sales, Marketing, Customer Success, Support, and Finance
  • Provide strategic and operational ownership of GTM systems (including Salesforce, HubSpot, Zendesk, and related platforms), ensuring they are designed, integrated, and optimized to serve business needs
  • Provide strategic oversight of the RevOps data zone, ensuring that data modeling, transformation, validation, and governance standards are defined, adopted, and consistently executed by the RevOps team.
  • Ensure that data and system outputs provided to GTM Systems and downstream teams are accurate, reliable, well-documented, and decision-ready
  • Partner closely with Finance and executive leadership to translate company strategy into operational roadmaps, system priorities, and analytics initiatives
  • Lead and develop a high-performing RevOps team, including direct management of a Senior Manager, GTM Systems and a Senior Analytics Engineer
  • Oversee the design and evolution of lead-to-cash and customer lifecycle processes, ensuring clean data flow and operational clarity across systems
  • Establish and maintain consistent metric definitions, KPIs, and reporting frameworks across revenue-impacting functions
  • Provide leadership with clear visibility into pipeline health, forecasting, conversion performance, retention, and expansion trends
  • Guide the evaluation, implementation, and ongoing optimization of revenue-related tools and technologies to drive efficiency and adoption
  • Define and lead AI and automation initiatives across revenue workflows to reduce manual effort and improve scalability
  • Act as a central partner to Sales, Marketing, Customer Success, Support, and Finance, establishing clear operating models and rules of engagement
  • Foster a culture of data-driven decision-making, accountability, and continuous improvement across the revenue organization

Requirements

  • 10+ years of experience in Revenue Operations, Business Operations, GTM Operations, or a closely related function, with progressive leadership responsibility
  • 5+ years of people leadership experience, including managing managers and senior individual contributors
  • Proven experience owning or overseeing revenue systems and tooling (e.g., Salesforce, HubSpot, Zendesk, or similar platforms) in support of Sales, Marketing, Customer Success, and Support
  • Strong track record of driving operational excellence across the revenue lifecycle, including lead-to-cash, customer lifecycle management, and cross-functional workflows
  • Experience providing strategic oversight of analytics, reporting, and data platforms, with the ability to hold teams accountable for data quality, consistency, and usability
  • Demonstrated ability to partner closely with Finance and executive leadership on forecasting, planning, performance management, and revenue insights
  • Experience establishing governance, operating models, and accountability frameworks across systems, data, and processes
  • Strong understanding of revenue metrics and KPIs, including pipeline, forecasting, ARR/MRR, retention, churn, and expansion
  • Ability to translate company strategy into operational roadmaps, system priorities, and measurable outcomes
  • Experience leading cross-functional initiatives that require alignment across Sales, Marketing, Customer Success, Support, and Finance
  • Comfort operating in a high-growth, fast-changing environment, balancing speed with rigor and scalability
  • Excellent communication and stakeholder management skills, with the ability to influence at the executive level.
Benefits
  • Pathway to promotion to additional organizational positions and responsibilities based upon results and performance, not just time in the chair. You help us grow, and we will help you grow.
  • Passionate and intelligent colleagues who work hard and have a good time doing it
  • Paid company-wide week off at the end of each year
  • Flexible Vacation Policy
  • Awesome company swag
  • Full medical, dental, and vision benefits for US, UK, and Canada-based employees
  • Full short-term disability and life benefits; available long-term disability
  • Retirement savings account options with vested company matching for qualifying employees
  • In-person annual gatherings. Last time we all spent a week on a beach in Cancun!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Revenue OperationsGTM OperationsData modelingData transformationData validationData governanceOperational excellenceLead-to-cash processesCustomer lifecycle managementAnalytics oversight
Soft Skills
LeadershipStakeholder managementCommunicationStrategic thinkingAccountabilityCollaborationInfluencingDecision-makingContinuous improvementAdaptability