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About the role
Key responsibilities & impact- Communicate DNOW objectives, business model, and technologies clearly within the customer organization at the upper levels.
- Focus internally within the Branch and with customer executives to ensure a high degree of communication across a wide range of issues focused on customer satisfaction, including on-time delivery, product availability, problem resolution, solution creation and implementation, and process design and redesign.
- Manages all facets of operations to insure all internal and external requirements for the area assigned are fulfilled
- Facilitate and oversee all facets of revenue generation within assigned area.
- Maximize financial results, and meet and exceed sales goals.
- Cultivate and grow customer base and increase market share within region.
- Manage and lead the team to provide excellent customer service to assigned group in specific area.
- Supervise/direct branch managers and ensures daily duties are carried out.
- Communicate effectively within the Region and Corporate; operations, support groups and management on activity, sales, opportunities and market information.
- Ensures key metric performances are in place and actively being managed.
- Maintains branch inventory levels which meet or exceed company guidelines which include on hand unit accuracy and total investment.
- Ensure that effective processes are in place that communicate customer needs and delivery of Branch products and services.
- Set metrics around performance, account management, training, and profit generating objectives for the Area Sales Team.
- Resolve issues with quick responses and quality work.
- Communicate and work with the other Area Sales Managers to ensure that there is a clear understanding of the customer’s plans and activities.
- Facilitate a monthly Area meeting with the Area Sales and Operations Teams to ensure clarity around goals, issues, and opportunities.
- Work with the Area Sales Team in building strategies to produce results and generate revenue around all Branch product solutions & offerings.
- Conduct quarterly reviews with the Area Sales Team to ensure strict focus on opportunities, issues, action items, and personal development.
- Maintain strict confidentiality according to internal policy from Area customers.
- Special projects, as assigned.
Requirements
What you’ll need- Bachelor’s degree or equivalent professional management experience
- Broad technical knowledge regarding Branch products and service offerings
- Solid understanding of the drilling and oil & gas production business
- Experience managing multi-cultural teams
- Astute business person with a good understanding of profitability and ROCE
- Proven high-level sales, sales management and marketing skills
- Excellent oral, written, presentation and documentation skills
- Microsoft Office skills
- SAP preferred
- Culturally adroit and able to travel extensively
- Aggressive, goal-oriented, self-starter with excellent time management skills
- Strategic thinker, yet hands-on and tactical
- Adept at team dynamics and results-focused, both internally and externally
- Positive, optimistic personality
Benefits
Comp & perks- Competitive Salary + bonus
- 401(k)/ Retirement savings
- Comprehensive Benefits (medical, dental, vision, life and disability coverage)
- Career growth
- Paid vacation/holidays
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales ManagementRevenue GenerationProfitability AnalysisProcess DesignInventory ManagementPerformance MetricsMarket Share GrowthProblem ResolutionSolution ImplementationTechnical Knowledge of Branch Products
Soft Skills
Excellent Communication SkillsTeam LeadershipCultural AwarenessTime ManagementStrategic Thinking