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Air Freight Operations Analyst
DMS LOGISTICSAir Freight Operations Analyst at DMS Logistics responsible for coordinating international shipments and document verification. Collaborating with agents and ensuring operational excellence in logistics processes.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing international shipments and logistics processes, ensuring compliance with shipping documentation and operational efficiency. Proficient in coordinating with origin agents and customer care to maintain traceability and predictability in operations.
Highest-signal resume keywords
Air Export CoordinationImport Shipment ManagementInternational Freight ForwardingShipping Document VerificationOperational Cost Control
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Logistics ManagementDocument VerificationOperational Cost ControlShipment CoordinationProcess Improvement
Soft Skills
CommunicationCollaborationProblem-Solving
Tools & Technologies
Internal Systems
Industry Keywords
International ShippingFreight ForwardingSLA AdherenceTraceabilityPackaging Compliance
About the role
Key responsibilities & impact- Manage direct contact with origin agents to request, verify, and send documents essential to the logistics process (such as invoices, packing lists, bills of lading, and others)
- Monitor and coordinate international shipments, ensuring alignment with origin agents
- Record and control operational costs related to import processes
- Liaise with origin agents to verify arrivals, handle releases and issue warehouse receipts, ensuring compliance with packaging data, weight, and the integrity of the goods
- Issue and/or verify mandatory shipping documents and other country-specific documents required for origin and destination
- Ensure timely and accurate updates of information in internal systems, supporting the team in traceability and predictability of operations
- Work closely with the Customer Care department to ensure operational excellence and adherence to agreed SLAs
- Identify continuous improvement opportunities in processes, supporting initiatives for increased efficiency and reduction of operational errors
Requirements
What you’ll need- Bachelor's degree completed or in progress
- Intermediate to Advanced English — will be tested
- French, Spanish and German — desirable
- Experience coordinating Air Export and Import shipments
- Experience with international freight forwarding
Benefits
Comp & perks- Hybrid work model (3 days in the office per week)
- Semiannual bonus tied to achievement of results, depending on the role
- Home office allowance
- Partially subsidized health plan, including children aged 0 to 18 (contributory model)
- Extended maternity/paternity leave
- Partnerships with universities (tuition discounts)
- Gym membership benefit
- Childcare assistance for parents with children up to 5 years old