DMI (Digital Management, LLC)

Quality Assurance

DMI (Digital Management, LLC)

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Contribute to the product vision and roadmap in alignment with overall business goals.
  • Understand digital services trends in the public sector, competitive analysis and customer needs to inform product decisions.
  • Develop and maintain a prioritized product backlog, including user stories, features, bugs, and technical debt.
  • Work with UX/UI teams to ensure seamless user experience.
  • Clearly communicate backlog items to the development team.
  • Refine and prioritize backlog items based on user value, business value, and technical feasibility.
  • Gather and analyze user needs and requirements through various methods, including user research, stakeholder interviews, and data analysis.
  • Translate requirements into clear, concise, and testable user stories with acceptance criteria.
  • Ensure that the development team understands the requirements and the intended value.
  • Act as the main point of contact between stakeholders and the development team.
  • Communicate product updates, progress, and roadblocks to stakeholders.
  • Gather feedback from stakeholders and incorporate it into the product backlog.
  • Participate in sprint planning meetings to define sprint goals and select backlog items for development.
  • Collaborate with the development team to ensure realistic sprint commitments.
  • Provide guidance and clarification to the development team during sprint execution.
  • Participate in sprint reviews to demonstrate completed work and gather feedback.
  • Ensure that the product meets user requirements, quality standards and is delivered on time.
  • Plan and execute product launches, including communication strategies, training materials, and support documentation for both internal staff and the public.
  • Monitor product performance and user feedback to identify areas for improvement.
  • Analyze data to track key metrics and measure the success of product features.
  • Continuously optimize the product based on data and user feedback.

Requirements

  • Bachelor’s degree from an accredited college or university with a major in computer science, information systems, business, or other related scientific or technical discipline.
  • Five (3) years of equivalent experience in a related field may be substituted for the Bachelor’s degree.
  • Experience with user research and usability testing.
  • One year of demonstrable experience implementing and/or working with a design system.
  • Two years of proven experience as a Product Manager or in a similar role.
  • Two years of experience working with complex requirements or rules.
  • Two to three years’ experience working in an Agile/Scrum environment.
  • Three years of experience combining user needs with business constraints into design decisions that meet multiple requirements.
  • Two years of experience working with government-regulated systems, ideally related to integrated eligibility or child support systems.
  • Proven ability to interact effectively with internal and external customers at all levels, including technical team and business users.
Benefits
  • Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
  • Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
  • Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
  • Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
  • Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
user researchusability testingdesign system implementationAgileScrumproduct backlog managementdata analysisuser story creationstakeholder communicationproduct performance monitoring
Soft Skills
communicationcollaborationproblem-solvingstakeholder managementuser advocacyprioritizationguidancefeedback incorporationadaptabilityleadership
Certifications
Bachelor's degree in computer scienceBachelor's degree in information systemsBachelor's degree in business