DMC Healthcare

Operations

• Allocate studies in line with clients’ service level agreement (SLA) and radiologists’ skill mix and availability
• Maintain accurate client activity logs
• Deal with administrative queries and requests from clients and act as a liaison with the clinicians, as necessary
• Respond to all client and radiologist queries and requests
• Ensure reports are in line with turnaround time requirements
• Collaborate within operations team to ensure smooth transition and coverage of all work
• Action tasks set by radiologists via our systems and email
• Support clients and radiologists with Picture Archiving and Communication Systems (PACS) training and issues
• Taking on ad-hoc tasks and operational projects, as requested

Operations Coordinator