DMA - DuCharme, McMillen & Associates, Inc.

Senior Tax Analyst, Tax Technology Support

DMA - DuCharme, McMillen & Associates, Inc.

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

Tech Stack

ERPOracle

About the role

  • Configure, test, and maintain tax engines (Vertex, Avalara, Thomson Reuters) and ERP systems for client projects
  • Automate tax processes and reporting workflows using data transformation tools and scripting solutions
  • Validate and process client data for accuracy and compliance with tax regulations
  • Work closely with customers to understand their needs, promote customer satisfaction, retention, and success
  • Ensure clients are provided high-quality and timely communications on all service components and deliverables
  • Review and analyze business process inputs, document variables and constraints, define prospective outcomes, and recommend solutions
  • Process and troubleshoot customer workflows using data transformation tools
  • Respond to client inquiries and provide support for tax engine functionality and process issues
  • Collaborate with team members to identify and implement process improvements
  • Create, update, and enhance high-detail Standard Operating Procedures (SOPs)
  • Provide break/fix resolution and ongoing tax solution maintenance to optimize efficiency and accuracy
  • Mentor and guide junior analysts; provide training and feedback to enhance team performance

Requirements

  • Bachelor’s degree in Accounting, Business, Information Systems, or related field required
  • 2-3 year of professional experience; internship or related exposure
  • Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint); strong Excel and data modeling skills required
  • In-depth knowledge of indirect tax lifecycle and exemption certificate processes
  • Hands-on experience with tax engines (Vertex, Avalara, OneSource) and ERP systems (SAP, Oracle, Microsoft Dynamics)
  • Strong analytical, organizational, and problem-solving skills
  • Excellent verbal and written communication skills; ability to manage client relationships effectively
  • Ability to lead projects and mentor team members in a fast-paced environment
Benefits
  • Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
  • Company paid parental leave
  • Generous time off package
  • Multiple benefit plans, eligibility begins on day one of employment
  • Culturally focused on work/life balance, mental health, and the overall wellness of our employees
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data transformationscripting solutionsdata modelingindirect tax lifecycleexemption certificate processestax enginesERP systemsMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint
Soft Skills
analytical skillsorganizational skillsproblem-solving skillsverbal communicationwritten communicationclient relationship managementproject leadershipmentoringteam performance enhancementcustomer satisfaction